Using Support Tools

Dell Diagnostics

If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page46 and run the Dell Diagnostics before you contact Dell for technical assistance.

NOTE: Dell Diagnostics works only on Dell computers.

NOTE: The Drivers and Utilities disc is optional and may not ship with your computer.

Ensure that the device that you want to test displays in the system setup program and is active. Press <F2> during POST (Power On Self Test) to enter the System Setup (BIOS) utility.

Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc.

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Starting Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.

NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 69).

1.Ensure that the computer is connected to an electrical outlet that is known to be working properly.

2.Turn on (or restart) your computer.

3.When the DELLlogo appears, press <F12> immediately. Select Diagnostics from the boot menu and press <Enter>.

This may invoke the Pre-Boot System Assessment (PSA) on your computer.

NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your computer and try again.

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Dell P08F001, 1564, 8X93C, P08F series setup guide Starting Dell Diagnostics From Your Hard Drive

P08F001, 1564, P08F series, 8X93C specifications

The Dell Inspiron 1564 is a versatile laptop that successfully marries powerful performance with usability, making it ideal for both professional and personal use. At the core of its design is the Intel Core i5 processor, which ensures speedy processing and efficient multitasking capabilities. This means that users can seamlessly run applications, browse the web, and manage various tasks without significant slowdown.

One of the standout features of the Dell 1564 is its 15.6-inch display. This screen offers a resolution of 1366 x 768 pixels, providing clear and vibrant visuals, perfect for tasks like photo editing, streaming videos, or simply enjoying your favorite multimedia content. The LED-backlit technology enhances the overall viewing experience by delivering better brightness and energy efficiency.

Portability is another advantage of the Dell Inspiron 1564. Weighing under six pounds and featuring a slim profile, it’s easy to carry for on-the-go professionals and students alike. This makes it a practical choice for those who need a reliable laptop in various environments, whether in the office, at school, or traveling.

In terms of storage, the Dell 1564 offers numerous options, typically equipped with a standard hard drive capacity ranging from 250 GB to 500 GB, allowing ample space for files, applications, and media. Some configurations also offer the option of SSD, enhancing speed and performance while reducing boot and loading times.

The laptop incorporates various connectivity options, including USB 2.0 and USB 3.0 ports, HDMI output, and an integrated card reader. This ensures compatibility with a wide range of devices and peripherals, making it easy to connect to external displays, transfer files, or connect to storage devices.

Dell’s commitment to stability and durability is evident in the build quality of the Inspiron 1564. With a robust chassis and a comfortable keyboard layout, the laptop is designed to withstand typical wear and tear of everyday use. Furthermore, the inclusion of an integrated webcam and microphone is a boon for virtual meetings and online classes, ensuring clear communication regardless of the setting.

Overall, the Dell Inspiron 1564 stands out as a reliable laptop that delivers a balanced blend of performance, portability, and features tailored to meet the needs of diverse users. Whether for work, study, or entertainment, the Dell 1564 provides the essentials to enhance productivity and enjoyment.