Getting Help

Obtaining Assistance

CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. Follow the safety instructions that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:

1See "Troubleshooting Tips" on page 50 for information and procedures that pertain to the problem your computer is experiencing.

2See "Dell Diagnostics" on page 48 for procedures on how to run Dell Diagnostics.

3Fill out the "Diagnostics Checklist" on page 70.

4Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 66 for a more extensive list of Dell Support online.

5If the preceding steps have not resolved the problem, see "Contacting Dell" on page 71.

NOTE: Call Dell Support from a telephone at or near the affected computer so that the support staff can assist you with any necessary procedures.

NOTE: Dell's Express Service Code system may not be available in all countries.

When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.

Getting Help

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Dell 220S specifications Getting Help, Obtaining Assistance

220S, 220 specifications

The Dell 420, 220, and 220S are well-regarded servers in the Dell PowerEdge lineup, showcasing robust performance and reliability for various enterprise applications. These servers are designed to meet the needs of small to medium-sized businesses, as well as larger enterprises seeking reliable computing solutions.

The Dell PowerEdge 420 stands out with its high-density architecture, optimized for virtualization and cloud applications. Equipped with Intel Xeon processors, it offers impressive processing power and scalability, supporting demanding workloads. With the ability to host multiple virtual machines, the 420 provides efficient resource utilization, ensuring that businesses can maximize their IT investments. The server also features advanced storage options, including the support for both traditional hard drives and solid-state drives, allowing for flexible data management and storage strategies.

In contrast, the Dell PowerEdge 220 and 220S are designed with simplicity and cost-effectiveness in mind. These servers feature tower and rack configurations that are ideal for environments with limited space. They leverage Intel's latest processor technologies, enhancing performance while maintaining energy efficiency. This makes the 220 series suitable for a variety of applications, including file and print services, web hosting, and database management.

One of the key characteristics of the Dell 220 and 220S is their ease of use. The systems are designed with straightforward setup procedures, allowing IT administrators to get them up and running quickly. Additionally, these servers come with Dell's OpenManage systems management tools, which offer comprehensive monitoring and management capabilities, enabling IT teams to maintain optimal server performance and reliability.

In terms of networking technologies, all three models support advanced network connectivity options, including multiple Ethernet ports and support for network interface cards (NICs) to ensure high-speed data transmission. Furthermore, they incorporate features such as redundancy in power supplies and cooling systems, enhancing overall system reliability and uptime.

Overall, the Dell 420, 220, and 220S represent a versatile range of server options that cater to varying business needs. With advancements in processing power, storage flexibility, and comprehensive management tools, these servers are well-suited for organizations looking to enhance their IT infrastructure while ensuring performance, reliability, and scalability.