Dell 7 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 65, Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Contents 5
Restoring Your Operating System. . . . . . . . . . . . 60
Using Microsoft® Windows® System Restore. . . 60
Using Dell™ Factory Image Restore . . . . . . . . 62
Using the Operating System Media . . . . . . . . 63
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 65
Obtaining Assistance . . . . . . . . . . . . . . . . . . 65
Technical Support and Customer Service . . . . . 66
DellConnect™. . . . . . . . . . . . . . . . . . . . 66
Online Services. . . . . . . . . . . . . . . . . . . 66
AutoTech Service. . . . . . . . . . . . . . . . . . 67
Automated Order-Status Service. . . . . . . . . . 68
Problems With Your Order. . . . . . . . . . . . . . . . 68
Product Information . . . . . . . . . . . . . . . . . . . 68
Returning Items for Warranty Repair or Credit . . . . . 68
Before You Call . . . . . . . . . . . . . . . . . . . . . 69
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73