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Diagnostics

Dell™ OptiPlex™ 380 Service Manual—Desktop

Dell Diagnostics

Power Button Light Codes

Beep Codes

Diagnostic Lights

Dell Diagnostics

When to Use the Dell Diagnostics

It is recommended that you print these procedures before you begin.

NOTE: The Dell Diagnostics software works only on Dell computers.

NOTE: The Drivers and Utilities media is optional and may not ship with your computer.

Enter system setup (see Entering System Setup), review your computer's configuration information, and ensure that the device you want to test displays in System Setup and is active.

Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media.

Starting the Dell Diagnostics From Your Hard Drive

1.Turn on (or restart) your computer.

2.When the DELL logo appears, press <F12> immediately.

NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media.

If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again.

3.When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.

4.When the Dell Diagnostics Main Menu appears, select the test that you want to run.

Starting the Dell Diagnostics From the Drivers and Utilities Disc

1.Insert the Drivers and Utilities disc.

2.Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.

NOTE: The next steps change the boot sequence for one time only. On the next startup, the computer boots according to the devices specified in the system setup program.

3.When the boot device list appears, highlight Onboard or USB CD-ROM Drive and press <Enter>.

4.Select the Boot from CD-ROMoption from the menu that appears and press <Enter>.

5.Type 1 to start the menu and press <Enter> to proceed.

6.Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.

7.When the Dell Diagnostics Main Menu appears, select the test you want to run.

Dell Diagnostics Main Menu

1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.

Option

Function

 

 

Express Test

Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to

 

increase the possibility of tracing the problem quickly.

 

 

Extended

Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.

Test

 

 

 

Custom Test

Tests a specific device. You can customize the tests you want to run.

 

 

Symptom

Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

Tree

 

 

 

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Dell 380 specifications Dell Diagnostics, Option Function

380 specifications

The Dell PowerEdge 380, also known as the K8642, is a robust and versatile rack-mounted server that caters to the needs of small to medium-sized businesses. With a design aimed at maximizing efficiency and performance, the PowerEdge 380 is equipped with essential features that make it an ideal choice for various applications, including file sharing, web hosting, and virtualization.

One of the standout features of the Dell 380 is its scalability. The server can be configured with a range of Intel processors, allowing businesses to choose the level of performance that suits their specific requirements. Whether utilizing the entry-level processors for basic tasks or opting for more advanced models for heavy workloads, the PowerEdge 380 provides flexibility in terms of processing power.

The server supports up to 32 GB of RAM, which enhances its ability to handle multiple applications and workloads concurrently. This memory capacity is critical for businesses that rely on multitasking and require efficient data processing. Additionally, the PowerEdge 380 allows for hot-swappable components, such as hard drives and power supplies, thereby minimizing downtime and ensuring continuous operation.

In terms of storage, the Dell PowerEdge 380 can accommodate multiple hard drives, with support for both SATA and SAS drives. This dual compatibility enables organizations to balance performance and storage capacity effectively, tailoring their setup based on specific needs. Furthermore, with RAID support, data redundancy and performance optimization are achievable, empowering businesses to safeguard vital information.

The PowerEdge 380 is designed with a focus on energy efficiency. Its innovative technologies help optimize power consumption while maintaining high performance levels. This aspect not only reduces operational costs but also contributes to environmental sustainability, a key consideration for many organizations today.

Dell’s management tools, such as the OpenManage suite, further enhance the PowerEdge 380's ease of use. These tools facilitate monitoring and managing server health, updates, and configurations seamlessly, allowing IT administrators to focus on strategic tasks rather than routine maintenance.

In conclusion, the Dell PowerEdge 380 (K8642) stands out in the market of entry to mid-range servers with its impressive set of features, technologies, and characteristics. Its scalability, memory capacity, robust storage options, energy efficiency, and exceptional management tools make it a reliable choice for businesses looking to enhance their IT infrastructure. The PowerEdge 380 serves as a testament to Dell's commitment to delivering high-performance solutions that meet the evolving needs of businesses in a competitive landscape.