Dell 6000 - page 117

Appendix 117

South Africa (Johannesburg)

International Access Code:

09/091

Country Code: 27

City Code: 11

Website: support.euro.dell.com

E-mail: dell_za_support@dell.com

Gold Queue

011 709 7713

Technical Support

011709 7710

Customer Care

011709 7707

Sales

011709 7700

Fax

011706 0495

Switchboard

011709 7700

Southeast Asian and Pacific

Countries

Customer Technical Support, Customer Service,

and Sales (Penang, Malaysia)

604633 4810

Spain (Madrid)

International Access Code: 00

Country Code: 34

City Code: 91

Website: support.euro.dell.com

E-mail: support.euro.dell.com/es/es/emaildell/

Home and Small Business

Technical Support

902100 130

Customer Care

902118 540

Sales

902118 541

Switchboard

902118 541

Fax

902118 539

Corporate

Technical Support

902100 130

Customer Care

902115 236

Switchboard

91722 92 00

Fax

91722 95 83

Country (City)

International Access Code

Country Code

City Code

Department Name or Service Area,

Website and E-Mail Address

Area Codes,

Local Numbers, and

Toll-Free Numbers

Contents

Main Notes, Notices, and Cautions Abbreviations and Acronyms Contents 1 A Tour of Your Computer 2 Setting Up Your Computer 3 Using a Battery 4 Using CDs, DVDs, and Other Multimedia 5 Using the Keyboard and Touch Pad 6 Using PC Cards 7 Setting Up a Home and Office Network 8 Solving Problems 9 Adding and Replacing Parts 10 Appendix Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Page Finding Information 10 NOTE: Page Page A Tour of Your Computer Front View Page Page 16 The green lights located above the keyboard indicate the following: NOTE: Left Side View 18 Press this button to eject a CD and DVD from the optical drive. Right Side View Back View 20 Bottom View 22 Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Setting Up a Printer Printer Cable Connecting a USB Printer Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Using a Battery Battery Performance Checking the Battery Charge Dell QuickSet Battery Meter Microsoft Windows Power Meter Charge Gauge Low-Battery Warning Charging the Battery Removing a Battery Installing a Battery Storing a Battery Using CDs, DVDs, and Other Multimedia Using CDs and DVDs Copying CDs and DVDs How to Copy a CD or DVD Using Blank CD-Rs and CD-RWs Helpful Tips Using Dell MediaDirect Connecting Your Computer to a TV or Audio Device S-Video Connection Composite Video Connection Page Enabling the Display Settings for a TV Page Using the Keyboard and Touch Pad Numeric Keypad Key Combinations Speaker Functions Microsoft Windows Logo Key Functions Touch Pad Customizing the Touch Pad Using PC Cards PC Card Types PC Card Blanks Extended PC Cards Installing a PC Card Page Removing a PC Card or Blank Page Setting Up a Home and Office Network Connecting to a Network Adapter Network Setup Wizard Connecting to a Wireless Local Area Network Determining Your Network Type Connecting to a Wireless Network in Microsoft Windows XP Page Solving Problems Dell Diagnostics When to Use the Dell Diagnostics Page Drive Problems DVD drive problems Problems writing to a DVD+RW drive If you cannot eject the DVD or DVD+RW drive tray Hard drive problems If you hear an unfamiliar scraping or grinding sound E-Mail, Modem, and Internet Problems 56 Error Messages Page 58 IEEE 1394 Device Problems Keyboard Problems External keyboard problems Unexpected characters Lockups and Software Problems The computer does not start up 60 The computer stops responding A program stops responding A solid blue screen appears A program crashes repeatedly A program is designed for an earlier Windows operating system Other software problems Memory Problems Network Problems PC Card Problems Power Problems 64 Printer Problems Scanner Problems Sound and Speaker Problems No sound from integrated speakers No sound from external speakers No sound from headphones Touch Pad or Mouse Problems Video and Display Problems If the display is blank If the display is difficult to read If only part of the display is readable Drivers What Is a Driver? Identifying Drivers Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows XP System Restore Page Using Dell PC Restore by Symantec Resolving Software and Hardware Incompatibilities Adding and Replacing Parts Before You Begin Recommended Tools Turning Off Your Computer Before Working Inside Your Computer Hard Drive Page Returning a Hard Drive to Dell Memory Page Page Modem Page Wireless Mini PCI Card Page Coin-Cell Battery Display Optical Drive Hinge Cover Keyboard Internal Card With Bluetooth Wireless Technology Page Appendix Specifications Page Page Page Page Page Using the System Setup Program Overview Viewing the System Setup Screen System Setup Screen Commonly Used Options Page Dell Technical Support Policy (U.S.Only) Definition of "Dell-Installed" Software and Peripherals Definition of "Third-Party" Software and Peripherals FCC Notices (U.S. Only) Class A Class B FCC Identification Information Macrovision Product Notice Contacting Dell 104 Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page 120 Projectors Index A B C D E F H I K P Q R S T U V W