w w w . d e l l . c o m s u p p o r t . d e l l . c o m

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within 30 days after we ship the replacement part to you. If we do not receive the original part within 30 days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

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Appendix

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Dell 720 owner manual What if I purchased a service contract?
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720 specifications

The Dell XPS 720 is a powerful desktop computer that epitomizes the brand's commitment to performance and innovation. Introduced as part of the XPS (Extreme Performance System) line, the XPS 720 was designed for gamers, content creators, and tech enthusiasts who demand high performance from their machines.

One of the standout features of the XPS 720 is its impressive processing capabilities. The system can be equipped with Intel's quad-core processors, notably the Intel Core 2 Quad, which allows for exceptional multitasking and enhanced performance in multi-threaded applications. This makes it suitable for gaming, video editing, and graphic design.

The XPS 720 also offers a high level of customization, giving users the ability to select their desired specifications. Customers can choose between various configurations of RAM, hard drives, and graphics cards. The XPS 720 supports multi-GPU setups with NVIDIA’s SLI technology, enabling gamers to run the latest titles at optimal settings and resolutions, while also improving performance in demanding applications.

In terms of graphics capabilities, the XPS 720 can be outfitted with powerful NVIDIA GeForce or ATI Radeon graphics cards. This feature makes it a strong candidate for users who require cutting-edge visual performance, whether it’s for gaming, immersive simulations, or graphic-intensive applications.

Cooling solutions are a critical component of the XPS 720’s design, as high-performance systems generate substantial heat. Dell incorporates an advanced cooling system that includes unique thermal management technology to maintain optimal temperatures during heavy use, thereby prolonging the life and performance of the internal components.

The chassis of the XPS 720 is not only aesthetically pleasing but also functional. It features a sleek, futuristic design with customizable LED lighting, providing a visually appealing experience. The case also allows for easy upgrades and maintenance, which is essential for users who wish to enhance their systems over time.

Connectivity options are abundant on the XPS 720, with multiple USB ports, audio jacks, and high-definition multimedia interfaces. The inclusion of high-speed Ethernet and optional Wi-Fi capabilities ensures that users can stay connected whether for online gaming or browsing the web.

Overall, the Dell XPS 720 stands out as a commendable desktop solution that combines raw power, flexibility, and cutting-edge technologies. It remains a favorite among those looking for a robust machine capable of handling a wide variety of demanding tasks, from gaming to professional creative work. Whether you are a hardcore gamer or a professional seeking performance, the XPS 720 offers an exceptional computing experience.
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