Solving Problems
This section provides troubleshooting information for your computer. If you are unable to solve your problem using the following guidelines, see “Using Support Tools” on page 33 or “Contacting Dell” on page 53.
WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practice information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Beep Codes
Your computer might emit a series of beeps during
NOTE: To replace parts, see the Service Manual on the Dell Support website at
support.dell.com.
One beep — BIOS ROM checksum failure; possible motherboard failure
Contact Dell (see “Contacting Dell” on page 53).
Two beeps — No RAM detected
•Remove the memory modules, reinstall one module and restart the computer. If the computer starts normally, reinstall an
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