Dell A920, A960 Key Benefits, Standard Service, Extended Service Options, Leasing, Asset Tagging

Dell Protects Your Image with Service & Support.

You and your work will look good over the long haul with service and support from Dell. Your Dell printer includes all of the benefits of Dell’s 24x7 toll-free technical phone support and Next-Business-Day Advanced Exchange Service3 for one year. Dell also gives you the option to extend your NBD Advanced Exchange Service3 to help further protect your investment. Other service choices include leasing and asset tagging. Certain restrictions apply.

Key Benefits:

24x7 Toll-Free Technical Phone Support: You’re just a phone call away from help with our 24x7 Toll-Free Technical Phone Support.

NBD Advanced Exchange Service: One-year of our Next-Business-Day Advanced Exchange Service3 helps maximize printer uptime.

Two-year Ink Cartridge Limited Warranty4: You’re further protected with a limited warranty on your ink cartridges.

Service Options: You have the choice to extend the benefits of your Next-Business-Day Advanced Exchange Service3 to up to three years.

Single Point of Accountability: Dell gives you the convenience and ease of a single point of contact for all of your service needs — direct from Dell.

All-In-One Printers

A920 / 922 / A960

Standard Service

•24x7 Toll-Free Tech Phone Support

•1-year NBD Advanced Exchange3

•2-year Ink Cartridge Limited Warranty4

Extended Service Options

•2- and 3-year NBD Advanced Exchange3

•Asset Tagging

•Leasing

Next-Business-Day

Advanced Exchange Service3

If you have an issue with your Dell printer that cannot be resolved

over the phone, we will ship you a replacement unit the next business day. All you do is set up your new printer, ship back the defective unit (prepaid by Dell) and continue to enjoy the benefits of your Dell printer.

Leasing

Dell Financial Services has a customized lease or purchase programfor Dell printers to fit your needs and budget. For more information,

see http://www.dellfinancialservices.com/solutions/ and talk to your

Dell sales representative today.

Asset Tagging

We will apply standard or custom asset tags for your printers and labels for your packing boxes. Information on asset tags can include: customer name, service tag, purchase order number, order number, order date, model number, shipping address, system component data and/or customer-supplied information.

Recycling Made Easy

Dell understands the hurdles of recycling printers from the home and office environment. So we offer a recycling program that meets these unique needs. First, we take the burden off of you by making recycling your printers and toner easy, safe and affordable. It’s just one more way

we try to save you time and money.

Visit www.dell.com/recycling

for details.

•Each Dell printer includes instructions for returning an old printer for recycling

•Dell ink cartridges include a prepaid shipping envelope to return the used cartridge for recycling

•Dell pays shipping charges for printer and ink recycling

Dell cannot be responsible for pricing or other errors, and reserves the right to cancel orders arising from such errors. 1Valid for Continental (except Alaska) U.S. only.2 Actual print speed will vary with use.3Replacement part or unit will be dispatched if necessary following phone based troubleshooting in advance of receipt of returned defective unit. Subject to parts availability, geographical restrictions and terms of service contract. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned. Replacements may be refurbished. U.S. only. 4For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. For more information, visit www.dell.com/service_contracts. Dell, the Dell logo, and Dell Toner Management System are trademarks of Dell Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries. Other trademarks and trade names are the property of their respective owners. Copyright 2004 Dell Inc. All rights reserved. Printed in the USA. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.