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Finding Solutions: Dell™ Latitude™ C600/C500 User'sGuide
Overview Intel SpeedStep Problems
Recover From a Program That Is Not Responding PC Card Problems
Restart a Computer That Is Not Responding Modem, Fax, and Internet Connection Problems
Wet Computer No Image Appears on Display
Dropped or Damaged Computer No Image Appears on External Monitor
No Power at All No Image Appears on TV
No Power, Using AC Adapter Sound and Speaker Problems
No Power, Using Battery DualPoint Device, Touch Pad, or Mouse
Only Partial Power <Num Lock>, <Caps Lock>, and <Scroll Lock>
Lights Don't Light Up
Diskette Drive Problems External Keyboard Doesn't Work
Removable Storage Drive Problems Devices Attached to Serial or Parallel Ports Don't
Work
Hard-Disk Drive Problems Parallel Port Printer Doesn't Work
Hardware Conflicts Software Solutions
Incorrect Computer Memory Amount
Overview
Before you call Dell for technical assistance, complete the following tasks to help you resolve some
computer problems:
1. Read the safety instructions in your System Information guide and "What You Need to Know."
2. Run the Dell Diagnostics to help you detect a problem quickly.
If you are running Microsoft® Windows® XP, you can also use tools available in the Windows Help and
Support Center.
3. Perform the appropriate procedure for the component or equipment that is malfunctioning. Click a topic
from the menu at the top of this page for instructions.
NOTE: When you see the question "Is the problem resolved?" in a problem-solving procedure,
perform the operation that caused the problem to see if the problem still occurs.