Dell E177FP appendix Product Specific Problems, Specific Symptoms

Missing Pixels

Stuck-on Pixels

Brightness Problems

Geometric Distortion

Horizontal/Vertical Lines

Sync Problems

LCD Scratched

Safety Related Issues

Intermittent Problems

Missing Color

Wrong Color

LCD screen has spots

LCD screen has bright spots

Picture too dim or too bright

Screen not centered correctly

Screen has one or more lines

Screen is scrambled or appears torn

Screen has scratches or smudges

Visible signs of smoke or sparks

Monitor malfunctions on & off

Picture missing color

Picture color not good

•Adjust Phase and Clock controls through OSD

•Perform monitor reset

•Check environmental factors

•Relocate and test in another room

•Cycle power on-off

•These are pixels that are permanently off and is a natural defect that occurs in LCD technology

•Cycle power on-off

•These are pixels that are permanently on and is a natural defect that occurs in LCD technology

•Perform monitor reset on "All Settings"

•Press Auto Adjust button

•Adjust brightness & contrast controls

•Perform monitor reset on "Position Settings Only"

•Press auto-adjust button

•Adjust the centering controls

•Ensure monitor is in proper video mode

•Perform monitor reset on "All Settings"

•Press Auto Adjust button

•Adjust Phase and Clock controls via OSD

•Perform monitor self-test feature check and determine if these lines are also in self-test mode

•Check for bent or broken pins

•Perform monitor reset on "All Settings"

•Press Auto Adjust button

•Adjust Phase and Clock controls via OSD

•Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode

•Check for bent or broken pins

•Boot up in the "safe mode"

•Turn monitor off and clean the screen

•For cleaning instruction, see Caring for your Monitor.

•Do not perform any troubleshooting steps

•Monitor needs to be replaced

•Ensure monitor is in proper video mode

•Ensure video cable connection to computer and to the flat panel is secure

•Perform monitor reset on "All Settings"

•Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode

•Perform monitor self-test feature check

•Check connection integrity at both end of the video cable

•Check for bent or broken pins

•Change the color to "User Preset"

•Adjust R/G/B value of "User Preset"

Product Specific Problems

SPECIFIC SYMPTOMS

Screen image is too small

Cannot adjust the monitor with the buttons on the front panel

The monitor will not go into power saving mode.

WHAT YOU	POSSIBLE SOLUTIONS
EXPERIENCE
Image is	•	Perform monitor reset on "All Settings"
centered on
screen, but
does not fill
entire
viewing area
OSD does	•	Turn the monitor off and unplug the power cord and then plug back and power on
not appear
on the
screen
No picture,	•	Move mouse or hit any key on the keyboard on the computer or activate video player, then
the LED light		access the OSD to set both Audio/Video to " off " state.
is green.
When press
"+", "-" or
"Menu" key,
the message
" No input