Solving Problems 31
Memory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
"Safety, Environmental, and Ergonomic Instructions" on page48.
Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in
"Safety, Environmental, and Ergonomic Instructions" on page48.
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE—
• Save and close any open files and exit any open programs you are not using to see if that resolves the
problem.
• Reseat the memory module (See "Memor y" on page 42) to ensure that your computer is successfully
communicating with the memory.
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory module (" Memory" on page 42) to ensure that your computer is successfully
communicating with the memory.
• Ensure that you are following the memory installation guidelin es ("Memory" on page 42).
• Your computer supports SODIMM DDRI memory. For more information about the type of memory
supported by your computer, see "Memory" on page42.
CLEAN THE MOUSE — For instructions on cleaning the mouse, see "Mouse" on page 61.
CHECK THE MOUSE CABLE —
1
Remove mouse extension cables, if used, and connect the mouse directly to the computer.
2
Reconnect the mouse cable as shown in the setup diagram for your computer.
RESTART THE COMPUTER—
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Type
u
, press the keyboard a rrow keys to hig hlight
Shut down
or
Turn Of f
, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
TEST THE MOUSE — Connect a properly working mouse to the computer, and try using the mouse.