Troubleshooting A Hard Drive

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all files on the hard drive.

1.Run the appropriate diagnostic test. For more information, see Using System Diagnostics. Depending on the results of the diagnostics test, proceed as needed through the following steps.

2.If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps:

a)Restart the system and press <F10> during system startup to run the Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

See the Lifecycle Controller documentation or online help for information on RAID configuration.

b)Ensure that the hard drive(s) have been configured correctly for the RAID array.

c)Take the hard drive offline and reseat the drive.

d)Exit the configuration utility and allow the system to boot to the operating system.

3.Ensure that the required device drivers for your controller card are installed and are configured correctly. See the operating system documentation for more information.

4.Restart the system and enter the System Setup.

5.Verify that the controller is enabled and the drives are displayed in the System Setup.

If the problem persists, try troubleshooting the expansion cards or see Getting Help.

Troubleshooting Expansion Cards

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.

1.Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

2.Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3.Open the system.

4.Ensure that each expansion card is firmly seated in its connector.

5.Close the system.

6.If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

7.Open the system.

8.Remove all expansion cards installed in the system.

9.Close the system.

10.Run the appropriate diagnostic test. For more information, see Using System Diagnostics.

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Dell T320 owner manual Troubleshooting a Hard Drive, Troubleshooting Expansion Cards

T320 specifications

The Dell PowerEdge T320 is a versatile tower server designed to meet the needs of small to medium-sized businesses. It is engineered to handle a variety of workloads, from data storage and virtualization to basic web serving and productivity applications. With a blend of performance, reliability, and expandability, the T320 serves as a robust solution for organizations looking to enhance their IT infrastructure.

One of the standout features of the T320 is its use of Intel's Xeon E5-2400 series processors, which deliver outstanding computing power and efficiency. Supporting up to two processors, this tower server can be configured to handle demanding tasks effectively. The ability to support up to 768GB of DDR3 memory through its 12 DIMM slots ensures that the T320 can manage memory-intensive applications, making it well-suited for data analytics and virtualization.

Storage capacity is another significant advantage of the T320. It comes equipped with up to eight 3.5-inch drives, which can be configured for RAID to enhance data protection and performance. The server supports both SATA and SAS drives, allowing for a range of options when it comes to speed and capacity. Additionally, a built-in PERC controller facilitates RAID configuration and monitoring, providing an additional layer of security for critical data.

The T320's design focuses on scalability, featuring several expansion slots for PCIe add-in cards. This allows businesses to grow their server capabilities over time, adding components such as graphics cards or network interface cards as needed. Furthermore, the server includes integrated 1GB Ethernet ports, facilitating easy connectivity within a network.

In terms of management and monitoring, the Dell PowerEdge T320 features the integrated Dell Remote Access Controller (iDRAC), which provides out-of-band management capabilities. This allows IT administrators to remotely manage and monitor server health and performance, reducing the need for physical access and streamlining maintenance tasks.

Moreover, the T320 emphasizes energy efficiency. With Dell's Energy Smart technologies, the server is designed to minimize power consumption and heat production while maintaining high performance. This not only contributes to lower operational costs but also supports environmentally friendly practices.

Overall, the Dell PowerEdge T320 is an efficient and reliable tower server that provides businesses with the performance and flexibility needed to manage various workloads. Its robust features, combined with Dell's commitment to quality and service, make it a valuable asset for companies looking to improve their IT operations.