Dell M17x-R2, P01E002, W3D7V

CHAPTER 5: TROUBLESHOOTING

Contents

Main Notes, Cautions, and Warnings CONTENTS Page INTRODUCTION INTRODUCTION Page Page Product Documentation and Media Placing Your Laptop Before Setting Up Your Laptop Press the Power ButtonConnect the AC Adapter Set Up Microsoft Windows Connect to the Internet (Optional) Page Page Page Page Left View Features Right View Features Display Features Computer Base and Keyboard Features Status Lights Touch Controls Power Button Function Keys Page Page Connecting External Displays Connecting a Display Extending the Desktop Using Removable Media and Cards Using the Optical Drive Using the Integrated Camera Turning the Camera On and O Using the Wireless Control Battery Pack Power Management Alienware Command Center Stealth Mode Free Fall Sensor Conguring the BIOS System Setup Entering System Setup System Setup Screens System Setup Options Page Page Page Page Before You Begin Turning O Your Computer Before Working Inside Your Computer Replacing the Battery Pack Upgrading or Replacing Memory Removing the Memory Module(s) Page Upgrading or Replacing the Hard Drive(s) Removing the Hard Drive(s) Page Page Page Page Backup and General Maintenance Basic Hints and Tips Software Diagnostic Tools Pre-Boot System Assessment (PSA) Starting Alienware Diagnostics From the Resource Disc Alienware Diagnostics A program stops responding or crashes repeatedly A program is designed for an earlier version of Microsoft Windows Answers to Common Problems System e computer fails the POST e computer stops responding or a solid blue screen appears Hard Drive Problems Allow the computer to cool before turning it on Run Check Disk Other software problems Memory Memory errors detected on startup Display If the display is blank Power Page Page Dell DataSafe Local Backup Page Page Page Page Computer Use Electrostatic Discharge (ESD) Warning APPENDIX A: GENERAL AND ELECTRICAL SAFETY PRECAUTIONS Computer Setup Page Websites APPENDIX B: CONTACTING ALIENWARE