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Dell XPS 625 manual Solving Problems, Network Problems

Models: XPS 625

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Solving Problems

This section provides troubleshooting information for your computer. If you are unable to solve your problem using the following guidelines, see “Using Support Tools” on page 28 or “Contacting Dell” on page 43.

WARNING: Only trained service personnel

should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.

WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practice information, see the Regulatory Compliance Homepage at www. dell.com/regulatory_compliance.

Network Problems

Wireless Connections

If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer.

•Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub).

•Re-establish your connection to the wireless router:

a.Save and close any open files, and exit any open programs.

b.Click Start → Connect To.

c.Follow the instructions on the screen to complete the setup.

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Dell XPS 625 manual Solving Problems, Network Problems

Contents

Setup Guide Page Model DCDR01 December 2008 P/N KW082 Rev. A00 Contents Finding More Information Resources Specifications Appendix Setting Up Your XPS Before Setting Up Your ComputerConnect Using the VGA Connector Connect the DisplayConnect the Video Cable to the Display Connect Using an Hdmi Connector Connect Using a DVI ConnectorConnect the Network Cable Optional Connect the Keyboard and MouseConnect the Power Cables for Your Display and Computer Connect to the Internet Optional Setting Up a Wired Internet Connection Setting Up a Wireless Connection Setting Up Your Internet ConnectionClick Start → Connect To Setting Up Your XPS Using Your XPS Front View FeaturesPower button Turns the power on or off when pressed Headphone connector Connects to headphonesBack View Features Power supply test switch Used to test the power supplyUsing Your XPS Back Panel Connectors Using Your XPS Software Features Productivity and CommunicationEntertainment and Multimedia Customizing the DesktopCustomizing Your Energy Settings Backing Up Your DataSolving Problems Network ProblemsPower Problems Solving ProblemsSolving Problems Memory Problems If you experience other memory problemsIf you receive an insufficient memory message If a program stops responding End the program Click ApplicationsClick End Task If the computer stops respondingStart menu Using Support Tools Dell Support CenterUsing Support Tools System MessagesHardware Troubleshooter Click Start → Help and SupportDell Diagnostics Starting Dell Diagnostics From Your Hard DriveInsert the Drivers and Utilities media System Recovery Options System RestoreDell Factory Image Restore Starting System RestoreUndoing the Last System Restore Click Undo my last restoration and click NextDell Factory Image Restore Reinstalling Windows Vista Click Exit if the Install Windows message appearsBefore you Begin System Recovery Options Getting Help Service Online ServicesDellConnect Support.dell.comAutoTech Service Automated Order-Status ServiceMobilesupport@us.dell.com Support@us.dell.com Ftp.dell.comGetting Help Diagnostic Checklist Before You CallContacting Dell Visit support.dell.comFinding More Information and Resources If you need to SeeAt support.dell.com Compliance Support.dell.comSpecifications Computer ModelDrives MemoryComputer Information Expansion Bus Expansion SlotsSystem Board Connectors VideoAudio IDE External connectors PowerPhysical Computer Environment Computer EnvironmentAppendix Macrovision Product NoticeIndex Index Network connection Index Page