DeLonghi DD SERIES manual Troubleshooting, Problems, Cause, Solution

TROUBLESHOOTING

Check the following points before contacting Customer Experience.

PROBLEMS		CAUSE		SOLUTION
The appliance is ope-	The filter is blocked.			Clean the filter.
rating in	The temperature or			In certain conditions,it
dehumidifying mode,
but the humidity	humidity in the room			is normal for the
does not decrease.	are too low.			appliance not to
				dehumidify (in certain
				cases, it is recommen-
				ded to heat the
	The room is too big			environment).
	for the dehumidifying
	power of the
	appliance.
	Too many sources of
	humidity in the room
	(pots of boiling water,
	etc.).
	The humidy set point			Decrease the
	is too high.			humidity set point.
The appliance does not	The safety device has		Wait for 3 minutes to
work for 3	tripped.		pass.
minutes after start-up.
is displayed	The tank is missing.		Replace the tank.
	The tank is full.		Empty the tank.
	The tank is incorrectly		Position the tank
	positioned.		correctly.
is displayed	The temperature in the		Increase room
	room is very low.		temperature.
“E2”/”E3” is	One of the sensors on		Contact Customer
displayed
	the appliance is faulty.		Experience - See
			enclosed guarantee.
Symbol “PUMP” is	The condensation dis-		Check the hose is
displayed	charge pump is missing.		correctly positioned.
			Disconnect and
			reconnect the plug.

11 DEHUMIDIFIER DD Series