Troubleshooting tips
Often times, a problem is minor and a service call may not be necessary. Use this trouble- shooting guide to identify possible problems you may be experiencing.
Problem | Possible cause | Remedy |
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Unit does not operate | •Check power cord connec- | •Plug into the power outlet |
tion. |
| |
| •Empty the tank | |
| •Check if water tank is full | |
| •Check water tank is pro- | •Position the tank correctly |
| perly installed. | •Turn the unit on |
| •Check if the unit is not tur- | |
| ned on. |
|
| •The desired humidity may |
|
| be lower than the room |
|
| humidity. |
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Dehumidifying capacity (moi- | •Air filter is dirty and /or | •Clean the filter |
sture removal) low | blocked. |
|
| •Ambient room temperature | •Increase the room tempe- |
| too low. | rature |
| •Poor airflow | •Improve the airflow |
| circulation/obstruction | |
|
| |
| •The desired humidity is lower |
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| then the room humidity |
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Relative Humidity setting not | •There are windows or | •Check that the doors and |
reached after long period of | doors opened | the windows are closed. |
operation | •Area/room is too large for |
|
| the capacity of the dehu- |
|
| midifier |
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The appliance does not work | • The safety device has | •Wait 3 minutes to pass |
in the 3 minutes since the last | been activated |
|
swith off |
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The display shows | •Contact the Service |
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“E1”/“E2”/“E3” | Center |
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| |
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The pump lamp blink | • The condensation dischar- |
|
| ge hose is not positioned |
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| corretly or is bent. |
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| •The pump does not work. | • Contact the Service |
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| Center |
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