PROBLEM
No espresso coffee is delivered
POSSIBLE CAUSES | SOLUTION |
• No water in the tank | • Fill the tank with water |
• The holes in the filter holder are | • Clean the filter holder spout holes |
blocked | • Clean as described in the |
• The espresso boiler outlet is blocked | section"Cleaning the boiler outlet" |
The espresso coffee drips from the edges of the filter holder rather than the holes
•The filter holder is inserted incorrectly
•The espresso boiler gasket has lost elasticity
•The holes in the filter holder are blocked
•Attach the filter holder correctly and rotate as far as it will go
•Have the espresso boiler gasket replaced at a service center
•Clean the holes
The espresso coffee is cold | • The espresso OK indicator light was |
| not on when the coffee switch was |
| pressed |
•Wait until the espresso OK indicator light comes on
| • No preheating performed | • Preheat as described in the section |
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| "Preheating the coffee unit" |
| • The cups were not preheated | • Preheat the cups by rinsing with hot |
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| water |
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The pump is excessively noisy | • The water tank is empty | • Refill the tank |
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The crema is too light (delivered from the spout too fast)
•The ground coffee is not pressed down firmly enough
•There is not enough ground coffee
•The ground coffee is too coarse
•Tamp/Press the ground coffee down more firmly
•Increase the quantity of coffee
•Use ground coffee for espresso coffee machines only
The crema is too dark | • The ground coffee is pressed down | • Tamp/Press the coffee down less |
(delivered from the spout too | too firmly | firmly |
slowly) | • There is too much ground coffee | • Reduce the quantity of ground coffee |
| • The espresso boiler outlet is blocked | • Clean as described in the section |
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| "Cleaning the boiler outlet" |
| • The ground coffee is too fine | • Use ground coffee for espresso coffee |
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| machines only |
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The coffee has an acidic taste | • Inadequate rinsing after descaling | • After descaling, rinse the appliance as |
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| described in the section "Descaling" |
No milk froth is formed when | • Milk not cold enough |
making cappuccino | • Cappuccino maker dirty |
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•Always use skim milk at refrigerator temperature.
•Thoroughly clean the holes in the cappuccino frother
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