Problem, Possible Causes, Solution

PROBLEM

No espresso coffee is delivered

POSSIBLE CAUSES	SOLUTION
• No water in the tank	• Fill the tank with water.
• The holes in the filter holder are	• Clean the filter holder spout holes
blocked
• The espresso boiler outlet is blocked	• Clean as described in the chapter
	"Cleaning the boiler outlet”

The espresso coffee drips from the edges of the filter holder rather than the holes

•The filter holder is inserted incorrectly

•The espresso boiler gasket has lost elasticity

•The holes in the filter holder are blocked

•Attach the filter holder correctly and rotate as far as it will go.

•Have the espresso boiler gasket replaced at a service center.

•Clean the coffee holes

The espresso coffee is cold	• The coffee ready light was not on	• Wait until the espresso OK indicator
	when the coffee button was pressed.	light comes on
	• No preheating performed	• Preheat as described in the
		paragraph "Preheating the espresso
		coffee unit".
	• The cups were not preheated	• Preheat the cups by rinsing with hot
		water

The pump is excessively noisy	• The water tank is empty	• Fill the tank with water.

The coffee froth is too	• The ground coffee is not pressed	• Press the ground coffee down more
light (delivered from the		firmly
spout too fast)	• There is not enough ground coffee	• Increase the quantity of coffee
	• The ground coffee is too coarse	• Use ground coffee for espresso
		coffee machines only.

The coffee froth is too dark	• The ground coffee is pressed down	• Press the coffee down less firmly
(delivered from the spout too	too firmly
slowly)	• There is too much ground coffee	• Reduce the quantity of ground coffee
	• The espresso boiler outlet is blocked	• Clean as described in the chapter
		"Cleaning the boiler outlet”
	• The ground coffee is too fine	• Use ground coffee for espresso coffee
		machines only.

The coffee has an acid taste	• Inadequate rinsing after descaling	• After descaling, rinse the appliance as
		described in the chapter "Descaling".

•Always use semi-skimmed milk at refrigerator temperature.

•Clean the holes in the cappuccino maker thoroughly.