TROUBLESHOOTING GUIDE

If the DVD player does not perform properly when operated as instructed in this Operating Instruction, check the player, consulting the following checklist.

ProblemSolutionPage

No power

– Check if the AC power cord is properly connected.

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– Unplug the outlet once, and wait for 5-10seconds and

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then plug it in again.

 

 

 

 

No sound or picture

– Check if the TV is switched on.

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– Check the video connection.

13, 14

 

– Check the VIDEO/AUDIO cable connections to the TV.

12, 13

 

– When there is video output from the DVI-D OUT

14, 15

 

connector, no signal is output from the COMPONENT

 

 

VIDEO OUT jacks. When using these jacks, set DVI

 

 

output mode to OFF.

 

 

– Check if the INTERLACE/PROGRESSIVE mode is set

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correctly according to your TV.

 

 

 

 

Distorted picture

– Sometimes a small amount of picture distortion may

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appear.

 

 

This is not a malfunction.

 

 

– Connect the player directly to the TV.

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Completely distorted picture or black/white

– Connect DVD player directly to the TV.

13

picture with DVD

– Make sure the disc is compatible with the DVD player.

6

 

 

 

No sound or distorted sound

– Adjust the volume.

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– Check that the speakers are connected correctly.

––

No audio at digital output

– Check the digital connections.

12

 

– Check if the audio format of the selected audio

21, 23

 

language matches your receiver capabilities.

 

 

 

 

No DTS sound output

– Use a DIGITAL AUDIO OUT jack when outputting the

12,24

 

DTS sound.

 

 

 

 

Picture freezes momentarily during playback

– Check the disc for fingerprints/scratches and clean with

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a soft cloth during playback wiping from center to edge.

 

 

– Clean the disc.

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Disc cannot be played

– Clean the disc.

25

 

– Ensure the disc label is facing up.

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– Check if the disc is defective by trying another disc.

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– Cancel the parental lock or change the control level.

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– Insert a correct disc that plays on this player.

6

 

 

 

No return to start-up screen when disc is

– Reset the player by switching the player off, then on

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removed

again.

 

 

 

 

The player does not respond to the remote

– Aim the remote control directly at the sensor on the

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control

front of the player.

 

 

– Reduce the distance to the player.

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– Replace the batteries in the remote control.

10

 

Re-insert the batteries with their polarities (+/– signs)

10

 

as indicated.

 

 

 

 

Buttons do not work or player stops

– To completely reset the player, unplug the AC cord from

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responding

responding the AC outlet for 5-10 seconds.

 

 

 

 

Player does not respond to some operating

– Operations may not be permitted by the disc.

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commands during playback

Refer to the instructions of the disc.

 

DVD player cannot read CDs/DVDs

– Use a commonly available cleaning CD/DVD to clean

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the lens before sending the DVD player for repair.

 

 

 

 

Angle does not switch

–The angle cannot be switched for DVDs which do not

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contain multiple angles. In some cases multiple angles

 

 

are only recorded for specific scenes.

 

 

 

 

Playback does not start when the title is selected

– Check the “RATINGS” setting.

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The password for rating level has been

– Enter the default password “4737”, then your forgotten

24

forgotten

password will be cleared.

 

 

 

 

NOTES:

Some functions are not available in specific modes, but this is not a malfunction. Read the description in this Operating Instruction for details on correct operations.

Playback from a desired track and random playback are not available during program playback.

Some functions are prohibited on some discs.

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EN