OWNER’S MANUAL

TROUBLESHOOTING Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner backfiring during

1. Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

combustion

2.

Inlet gas pressure is too low

 

nance, page 11) or replace burner orifice

 

2.

Contact local natural gas company

 

3.

Burner damaged

3.

Replace burner

 

4.

Gas regulator defective

4.

Replace gas regulator

 

 

 

 

Yellow flame during burner combustion

1. Not enough air

1.

Check burner for dirt and debris. If found,

 

 

 

 

clean burner (see Cleaning and Mainte-

 

2.

Inlet gas pressure is too low

 

nance, page 11)

 

2.

Contact local natural gas company

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

Slight smoke or odor during initial opera-

1. Residues from manufacturing processes

1.

Problem will stop after a few hours of

tion

 

 

 

operation

 

 

 

 

Heater produces a whistling noise when

1. Turning control knob to HIGH position

1.

Turn control knob to LOW position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local natu-

 

3.

Air passageways on heater blocked

 

ral gas company

 

3.

Observe minimum installation clearances

 

4.

Dirty or partially clogged burner orifice

 

(see Figure 4, page 6)

 

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 11) or replace burner orifice

Continued

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Page 13
Image 13
Desa CGN20L, RN30D installation manual Troubleshooting

CGN20L, CGN20, RN30D specifications

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