Desa CGN30TLB, CGN20TB Specifications, Replacement Parts, Technical Service, Service Publications

OWNER’S MANUAL

SPECIFICATIONS

	CGN20TB/CGN20TLB	CGN30TB/CGN30TLB
	20,000 Btu/Hr Models	30,000 Btu/Hr Models
Btu (Variable)	10,000/20,000	15,000/30,000
Type Gas	Natural Only	Natural Only
Ignition	Piezo	Piezo
Pressure Regulator Setting	3" W.C.	3" W.C.
Inlet Gas Pressure (in. of water)
Maximum	10.5"	10.5”
Minimum	5"	5"
Dimensions, Inches (H x W x D)
Heater	23.5 x 18.5 x 8.0	23.5 x 25.9 x 8.0
Carton	25.8 x 21.3 x 10.1	25.8 x 28.7 x 10.1
Weight (pounds)
Heater	22	30
Shipping	27	35

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (page

19)or call DESA International’s Technical Service Department at 1-800-323-5190 for referral information.

When calling DESA International, have ready

•	your name
•	your address
• model and serial numbers of your heater
• how heater was malfunctioning

TECHNICAL

SERVICE

You may have further questions about in- stallation, operation, or troubleshooting.

If so, contact DESA International’s Techni- cal Service Department at 1-800-323-5190.

You can also visit DESA International’s technical service web site at www.desatech.com.

SERVICE PUBLICATIONS

You can purchase a service manual from the address listed on the back page of this manual. Send a check for $5.00 payable to DESA International.

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burner will have delayed ignition

•heater will not produce specified heat

When Gas Quality Is Bad

•pilot will not stay lit

•burner will produce flames and soot

•heater will backfire when lit

You may feel your gas pressure is too low or gas quality is bad. If so, contact your local natural gas supplier.

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the defec- tive part to the factory.

PARTS NOT UNDER

WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (page 19) or call DESA International’s Parts Department at 1-800- 972-7879 for referral information.

WhencallingDESAInternational,haveready:

•model number of your heater

•the replacement part number

104331 17