Desa CGS2718NA, CLD3924NTB, CLD3018PTA Troubleshooting, Observed Problem Possible Cause Remedy

Models: CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB CGS3124PA CLD3924NTB CLD3018PTA CGS2718PA SGS3124NA CGS2718NA

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TROUBLESHOOTING

WARNING: Turn off and unplug heater and let cool before servic- ing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

 

nected to ignitor cable

 

 

 

2.

Ignitor cable pinched or wet

2.

Free ignitor cable if pinched

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo igni-

 

 

 

 

tor to base panel of log set. Nut

 

 

 

 

is located behind base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

7.

Ignitor electrode positioned

7.

Replace pilot assembly

 

 

wrong

 

 

 

 

 

 

 

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equipment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when installed

5.Depleted gas supply (pro- pane/LP only)

6.ODS/pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down con- trol knob. Repeat igniting op- eration until air is removed

5.Contact local propane/LP gas company

6.Clean ODS/pilot (see Cleaning and Maintenance, page 23) or replace ODS/pilot assembly

7.Replace gas regulator

113101-01A

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Desa CGS2718NA, CLD3924NTB, CLD3018PTA, SGS3124NA, CGS3124PA Troubleshooting, Observed Problem Possible Cause Remedy

CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA, CLD3018PTA, CLD3018NTA, CLD3924PTB, CLD3924NTB, CGS3124PA, CLD3924NTB, CLD3018PTA, CGS2718PA specifications

Desa CGS2718NA, SGS3124NA, CGS2718PA, CLD3018PTA, and CLD3924NTB are part of the prestigious lineup from Desa, renowned for their high-quality heating solutions. These models combine modern design with advanced technologies, ensuring efficient heating for various residential applications.

The CGS2718NA and CGS2718PA stand out for their compact size and versatile functionality. Both feature a stylish design that seamlessly blends with various home decors. Equipped with advanced infrared heating technology, these models deliver efficient warmth without the need for extensive ventilation. They are ideal for supplemental heating in rooms, offering quick warmth to specific areas while maintaining energy efficiency.

Next in line is the SGS3124NA, a model that takes comfort to the next level with its robust heating capacity. This unit is engineered with durable construction and user-friendly controls, allowing homeowners to easily adjust the temperature according to their preferences. Its ceramic heating elements provide an even heat distribution, ensuring that every corner of the room is warmed efficiently. This model is particularly suited for larger spaces, making it a popular choice for living rooms or open-concept areas.

The CLD3018PTA offers a unique combination of aesthetics and functionality. With various finishes and designs, it can seamlessly enhance the ambience of any space. The unit employs innovative thermal technology that helps reduce energy consumption while maximizing heat output. Integrated safety features, including overheat protection and an automatic shut-off function, provide peace of mind for families.

Lastly, the CLD3924NTB is designed for those seeking a high-performance heating solution. This model boasts an impressive heating capacity suitable for larger areas, making it perfect for homes with high ceilings or expansive layouts. The advanced control panel allows for precise temperature settings, and its quiet operation ensures that comfort is maintained without disruption.

Overall, these Desa models—CGS2718NA, SGS3124NA, CGS2718PA, CLD3018PTA, and CLD3924NTB—serve as an excellent investment for homeowners looking to enhance their comfort and efficiency. With a range of features, innovative technologies, and stylish designs, they cater to diverse heating needs, ensuring warmth and satisfaction in every home.