Gas leak. See Warning statement at

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Heater produces a clicking/ticking noise just after burner is lit or shut off

1.Metal expanding while heating or con- tracting while cooling

1.This is common with most heaters. If noise is excessive, contact qualified ser- vice person

Heater produces unwanted odors	1.	Heater burning vapors from paint, hair
		spray, glues, cleaners, chemicals, new
		carpet, etc. (See IMPORTANT state-
		ment above)
	2.	Low fuel supply (propane/LP only)
	3.	Gas leak. See Warning statement at
		top of page

1.Open window and ventilate room. Stop using odor causing products while heater is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Check- ing Gas Connections, page 12)

Heater shuts off in use (ODS operates)	1.	Not enough fresh air is available	1.	Open window and/or door for ventilation
	2.	Low line pressure	2.	Contact local natural or propane/LP gas
				company
	3.	ODS/pilot is partially clogged	3.	Clean ODS/pilot (see Cleaning and
				Maintenance, page 19)

Gas odor even when control knob is in OFF	1.	Gas leak. See Warning statement at	1.	Locate and correct all leaks (see Check-
position		top of page		ing Gas Connections, page 12)
	2.	Control valve defective	2.	Replace control valve

Gas odor during combustion	1.	Foreign matter between control valve
		and burner
	2.	Gas leak. See Warning statement at
		top of page

1.Take apart gas tubing and remove for- eign matter

2.Locate and correct all leaks (see Check- ing Gas Connections, page 12)

Log set cycles to pilot, but room tempera- ture drops to a lower than ideal level before log set comes back on

1.Thermostat sensing bulb needs to be re- positioned

1.Reposition thermostat sensing bulb (see Optional Positioning of Thermostat Sensing Bulb, page 24

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CLD3018NA 24, CLD3924NTA, CLD3924PTA specifications

The Desa CLD3018NA, CLD3924PTA, and CLD3924NTA are advanced heating solutions designed to provide efficient warmth for residential and commercial spaces. These models stand out for their innovative features, reliable performance, and cutting-edge technologies.

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All three models benefit from Desa's commitment to quality and reliability. Built using durable materials and subjected to rigorous testing, they are engineered for longevity and consistent performance. Easy installation and maintenance further enhance their appeal, making these heaters a practical choice for any homeowner or business owner in need of a dependable heating solution. In summary, the Desa CLD3018NA, CLD3924PTA, and CLD3924NTA represent the pinnacle of heating technology, combining efficiency, safety, and aesthetic value to enhance any environment.

Desa CLD3018NA 24, CLD3924PTA, CLD3924NTA installation manual Gas leak. See Warning statement at

Models: CLD3018NA 24 CLD3924NTA CLD3924PTA

TROUBLESHOOTING

OBSERVED PROBLEM

top of page

Maintenance, page 19)

ing Gas Connections, page 12)

CLD3018NA 24, CLD3924NTA, CLD3924PTA specifications