Desa and 30, 24 Replacement Parts, Accessories, Service Hints, Technical Service

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REPLACEMENT PARTS SERVICE HINTS TECHNICAL SERVICE ACCESSORIES

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 36) or call DESA’s Technical Service Department at 1-866-672-6040 for referral information.

When calling DESA, have ready

•your name

•your address

•model and serial numbers of your heater

•how heater was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

ACCESSORIES

Purchase these fireplace accessories from your local dealer. If they can not supply these accessories, call DESA’s Sales Department at 1-866-672-6040 for referral information. You can also write to the address listed on the back page of this manual.

EQUIPMENT SHUTOFF VALVE - GA5010

For all models. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" NPT pipe.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they can’t supply original replacement part(s), contact your nearest Parts Central (see page 36) or call DESA at 1-866-672-6040 for referral information.

When calling DESA, have ready

•model number of your heater

•the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

•for propane/LP units, propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local propane/LP or natural gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA’s Technical Service Depart- ment at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA’s technical service web site at www.desatech.com.

FIREPLACE HOOD

GA6050 (Black)

GA6052 (Brass)

GA6053 (Antique Brass)

For all models. Helps deflect heat away from mantel or wall above fireplace.

DAMPER CLAMP - GA6080 (Not Shown)

Permanently opens chimney flue damper for vented operation. Can be used only with non-thermostat accessories.

LAVA ROCK - GA6060 (Not Shown)

For all models. Order when additional rock is desired. (2 lb. bag)

INFORMATION VIDEO - 108917-01

For all models. A care and maintenance video is available by calling 1-866-672-6040.

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