Desa SH-5710 manual Troubleshooting Guide, Technical Service, TEN Year Limited Warranty

TROUBLESHOOTING GUIDE

SYMPTOM		POSSIBLE CAUSE
Lights will not come		1. Light switch is turned off.
on.		2. Flood light		is	loose or
			burned out.
		3.	Fuse is blown or circuit breaker is
			turned off.
		4.	Daylight turn-off is in effect (re-
			check after dark).
		5.	Incorrect circuit wiring, if this is a
			new installation.
		6.	Re-aim the sensor to cover de-
			sired area.
Lights come	on	1. Light Control may be installed in
in daylight.			a relatively dark location.
		2.	Light Control is in Test.
			(Set control switch to an
			ON-TIME position).
Lights come on for		1. Light Control		may	be sensing
no apparent	rea-		small animals or automobile traf-
son.			fic (re-aim sensor).
		2.	Range is set too high .
			(Reduce Range).

SYMPTOM	POSSIBLE CAUSE
Lights stay on	1. A flood lamp is positioned too close to
continuously.	the sensor or pointed at nearby ob-
	jects that cause heat to trigger the
	sensor. (Reposition the lamp away
	from the sensor or nearby objects).
	2. Light Control is pointed toward a heat
	source like an air vent, dryer vent, or
	brightly-painted heat-reflective sur-
	face. (Reposition sensor).
	3. Light Control is in Manual Mode.
	(Switch to Auto.)
Lights flash on	1. Heat or light from the lamps may be
and off.	turning the Light Control on and off.
	(Reposition the lamps away from the
	sensor).
	2. Heat being reflected from other ob-
	jects may be affecting the sensor.
	(Reposition sensor).
	3. Light Control is in the Test mode and
	warming up. (Flashing is normal un-
	der these conditions).

TECHNICAL SERVICE

Please call 1-800-858-8501 for assistance before returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at: www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501,7:30 AM to 4:30 PM CST (M-F). You may also write* to: DESA Specialty Products™

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service Specialty Products

*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.

No Service Parts Available for this Product

TEN YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you. To obtain a refund or a replacement, call 1-800-858-8501 for instructions. Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only DESA Specialty Products™ assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF DESA SPECIALTY PRODUCTS™ FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for warranty claims.

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