TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||
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Fireplace produces un- | 1. Gas leak. See Warning | 1. | Locate and correct all leaks | |
wanted odors |
| statement above |
| (see Checking Gas Connec- |
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| tions, page 23) |
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Fireplace shuts off in use | 1. High or gusting winds | 1. | Fireplace has been tested for | |
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| up to 40 mph winds. However, |
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| extreme conditions may occur. |
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| See Lighting Instructions on |
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| page 27 |
| 2. | Low line pressure | 2. | Contact local propane/LP or |
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| natural gas company |
| 3. | Pilot is partially clogged | 3. | Clean pilot (see Cleaning and |
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| Maintenance, page 31) |
| 4. | Inner vent pipe leaking ex- | 4. | Locate and correct all leaks |
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| haust gasses into system |
| (see Checking Gas Connec- |
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| tions, page 23) |
| 5. | Glass too loose and air | 5. | Tighten glass |
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| tight gasket leaks in cor- |
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| ners after usage |
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| 6. | Bad thermopile or thermo- | 6. | Replace faulty component |
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| couple |
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| 7. | Improper vent cap instal- | 7. | Check for proper installation |
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| lation |
| and freedom from debris or |
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| blockage |
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Gas odor even when control | 1. Gas leak. See Warning | 1. | Locate and correct all leaks | |
knob is in OFF position |
| statement above |
| (see Checking Gas Connec- |
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| tions, page 23) |
| 2. | Control valve defective | 2. | Replace control valve |
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Gas odor during combustion | 1. Gas leak. See Warning | 1. | Locate and correct all leaks | |
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| statement above |
| (see Checking Gas Connec- |
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| tions, page 23) |
36 | www.desatech.com |