TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Gas odor even when control

1.

Gas leak. See Warning

1.

Locate and correct all leaks (see

knob is in OFF position

 

statement at top of

 

Checking Gas Connections,

 

2.

page

2.

page 23)

 

Control valve defective

Replace control valve

 

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between

1.

Take apart gas tubing and remove

 

2.

control valve and burner

2.

foreign matter

 

Gas leak. See Warning

Locate and correct all leaks (see

 

 

statement at top of

 

Checking Gas Connections,

 

 

page

 

page 23)

 

 

 

 

 

 

Glass soots

1.

Debris around burner air

1.

Inspect the opening at the base of

 

 

mixer

 

the burner by removing log/grate

 

 

 

 

assembly to see that it is NOT

 

 

 

 

packed with any type of material

 

 

 

 

[see Installing Brick Liner Models

 

 

 

 

BL36DA(SA) and BL36DHA(SA),

 

2.

Improper vent configuration.

2.

page 25] for log/grate removal

 

Check vent configuration speci-

 

 

 

 

fication (see Venting Installation

 

 

 

 

Instructions, page 9)

 

 

 

 

 

 

Dark residue on logs or inside

1.

Air holes at burner inlet

1.

Clean out air holes at burner inlets.

of fireplace

2.

blocked

2.

Periodically repeat as needed

 

Burner flame holes blocked

Remove blockage

 

3.

Improper venting or exces-

3.

Have the vent system inspected,

 

 

sive blockage

 

including the termination cap.

 

 

 

 

Remove any restrictions or ob-

 

4.

 

 

struction

 

Excessive amounts of em- 4. Clear excess embers until a mini-

 

 

bers and pan material

 

mum gap of 1/2" remains under the

 

 

 

 

grate

116235-01G

www.desatech.com

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Desa (V)VC36PE SERIES, (V)VC36NE SERIES installation manual Gas leak. See Warning, Statement at top