OWNER’S MANUAL

OPERATING

APPLIANCE

Continued

TO TURN OFF GAS

TO APPLIANCE

Shutting Off Appliance

1.Turn control knob clockwise to the PILOT position.

2.Press in and turn control clockwise to the OFF position.

Shutting Off Burner Only (pilot stays lit)

Turn control knob clockwise to the PILOT position.

TROUBLESHOOTING

Note: For additional help, visit DESA International’s Technical Service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off log set and let cool before servicing. Only a qualified service person should service and repair log set.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Log set is smoking/sooting excessively

1.

Poor fuel quality

1.

Contact local natural or propane/LP gas

(Note: It is natural and unavoidable for

 

 

 

company

vented gas log sets to produce moderate

2.

Fireplace venting system not drafting

2.

Adjust damper wide open and/or have

levels of carbon (soot) where flames

 

properly

 

fireplace and venting professionally

contact the logs. This is especially true

 

 

 

cleaned and checked

with propane/LP gas.)

3.

Excessive flame impingement or

3.

Separate the logs to allow more flame

 

 

blockage

 

passage

 

4.

Improper fuel/air mixture

4.

Remove any foreign items from the

 

 

 

 

flame pattern and/or check for proper

 

 

 

 

orifice sizing

 

5.

Excessive gas supply/pressure

5.

Preheat flue in very cold weather

Burner is excessively noisy

(Note: The movement and combustion of gas will create low, unavoidable levels of noise.)

1.Passage of air/gas across irregular sur- faces

1.Relieve any tight bends or kinks in gas supply line

Burner flame is too low or too high

1.

Incorrect gas supply or pressure

1.

Check for proper gas supply pressure

 

2.

Blocked burner orifice or burner mani-

2.

Free burner orifice and manifold ports

 

 

fold ports

 

of any burrs, paint, or other blockage

 

3.

Improper burner orifice size

3.

Verify proper burner orifice sizing (see

 

 

 

 

Figure 4, page 7)

www.desatech.com

Continued

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Desa VVSR18 installation manual Troubleshooting, To Turn OFF GAS To Appliance, Shutting Off Burner Only pilot stays lit