TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

ODS/pilot lights but flame

1.

Control knob not fully

1.

Press in control knob fully

goes out when control knob

 

pressed in

 

 

is released

2.

Control knob not pressed in

2.

After ODS/pilot lights, keep

 

 

long enough

 

control knob pressed in 30

 

 

 

 

seconds

 

3.

Equipment shutoff valve not

3.

Fully open equipment shut-

 

 

fully open

 

off valve

 

4.

Thermocouple connection

4.

Hand tighten until snug,

 

 

loose at control valve

 

then tighten 1/4 turn more

 

5.

Pilot flame not touching

5.

A) Contact local natural or

 

 

thermocouple, which allows

 

propane/LP gas company

 

 

thermocouple to cool, caus-

 

 

 

 

ing pilot flame to go out. This

 

B) Clean ODS/pilot (see

 

 

problem could be caused by

 

Cleaning, page 17) or re-

 

 

one or both of the following:

 

place ODS/pilot assembly

A)Low gas pressure

B)Dirty or partially clogged

 

 

ODS/pilot

 

 

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

 

 

 

 

Burner does not light after

1. Burner orifice is clogged

1.

Clean burner orifice (see

ODS/pilot is lit

 

 

 

Cleaning, page 17) or re-

 

 

 

 

place burner orifice

 

2.

Inlet gas pressure is too

2.

Contact local natural or

 

 

low

 

propane/LP gas company

 

 

 

 

Delayed ignition of burner

1. Manifold pressure is too

1.

Contact local natural or

 

 

low

 

propane/LP gas company

 

2.

Burner orifice is clogged

2.

Clean burner orifice (see

 

 

 

 

Cleaning, page 17) or re-

 

 

 

 

place burner orifice

 

 

 

 

Burner backfiring during

1. Burner orifice is clogged or

1.

Clean burner orifice (see

combustion

 

damaged

 

Cleaning, page 17) or re-

 

 

 

 

place burner orifice

 

2.

Burner damaged

2.

Replace burner

 

3.

Gas regulator defective

3.

Replace gas regulator

 

 

 

 

Burner plaque(s) does not

1. Control knob set between

1.

Turn control knob until it

glow (Infrared models only)

 

locked positions

 

locks at desired setting

 

2.

Inlet gas pressure is too

2.

Contact local natural or

 

 

low

 

propane/LP gas company

 

3.

Plaque damaged

3.

Replace burner

 

 

 

 

Yellow flame during burner

1. Not enough air

1.

Check burner for dirt and

combustion

 

 

 

debris. If found, clean burn-

 

 

 

 

er (see Cleaning, page 17)

 

2.

Inlet gas pressure is too

2.

Contact local natural or

 

 

low

 

propane/LP gas company

 

3.

Gas regulator defective

3.

Replace gas regulator

123995-01C

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