TROUBLESHOOTING

Continued

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup- plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.

OBSERVED PROBLEM POSSIBLE CAUSE

REMEDY

Heater produces unwanted 1.

Heater burning vapors from

odors

paint, hair spray, glues, etc.

 

(See IMPORTANT state-

 

ment above)

2.

Low fuel supply (propane/

 

LP only)

3.

Gas leak. See Warning

 

statement at top of page

1.Ventilate room. Stop us- ing odor-causing products while heater is running

2.Refill supply tank (propane/ LP only)

3.Locate and correct all leaks (see Checking Gas Con- nections, page 12)

Gas odor even when control

1. Gas leak. See Warning

1.

Locate and correct all leaks

knob is in OFF position

 

statement at top of page

 

(see Checking Gas Con-

 

 

 

 

nections, page 12)

 

2.

Control valve defective

2.

Replace control valve

 

 

 

 

 

Gas odor during combustion

1.

Foreign matter between

1.

Take apart gas tubing and

 

 

control valve and burner

 

remove foreign matter

 

2.

Gas leak. See Warning

2.

Locate and correct all leaks

 

 

statement at top of page

 

(see Checking Gas Con-

 

 

 

 

nections, page 12)

Replacement Parts

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

Parts Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), call DESA Heating, LLC at 1-866-672-6040.

When calling DESA Heating, LLC, have ready:

your name

your address

model and serial numbers of your heater

how heater was malfunctioning

purchase date

Usually, we will ask you to return the part to the factory.

Parts Not Under Warranty

Contact authorized dealers of this product. If they can’t supply original replacement part(s), either contact your nearest Parts Central (see page 27) or call DESA Heating, LLC at 1-866-672-6040 for referral informa- tion. A list of authorized dealers can be found by visiting www.desatech.com.

When calling DESA Heating, LLC, have ready:

model and serial numbers of your heater

the replacement part number

123995-01C

www.desatech.com

21