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Maintaining Your Acoustic Wave® Music System II
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Troubleshooting
Problem What to do
System does not function • Make sure the power cord is fully plugged into both the system and a live electrical outlet.
No sound • Turn up the volume.
• Press and release Mute until –MUTE– is not flashing in the display window.
• Remove the CD from the CD player and re-seat it.
• Check connections for an auxiliary source.
• Press AUX to listen to an external source connected to the AUX IN input. Make sure the external
source is plugged in and turned on.
• Disconnect headphones.
FM reception is weak • If you are using the telescoping antenna, make sure it is fully extended.
• Try the external antenna included with your system. Refer to “Connecting an external FM
antenna” on page 16 for instructions.
AM reception is weak • Adjust the internal antenna by rotating the unit slightly one way and then the other.
• Move the unit farther from a TV, refrigerator, fluorescent lamps, halogen lamps, dimmer switches,
or other electronic equipment that generates electrical noise.
• If neither suggestion works, you may be in an area of weak AM signal coverage.
Remote control is inconsis-
tent or does not work • Operate the remote control closer to the unit.
• Be sure to aim the remote at the system when pressing a button.
• Check for interference from room lighting, sunlight, or dust or dirt on lens.
• Try the unit in a different location.
• Check that the remote control battery is installed properly. See “Replacing the remote control
battery” on page 22.
• Replace the remote control battery. See “Replacing the remote control battery” on page 22.
Display window is blank • Make sure the system is plugged into a live AC or DC power source, and turned on.
The display backlight does
not stay on • If the system is operating on DC power, the backlight is normally off. Pressing any control panel
button turns on the backlight only for a brief time.
CD does not play • Check that the CD source is selected. The letters “CD” should appear in the upper left corner of
the display. If not, press CD.
• Check that the CD was loaded label-side up.
• Check that the disc surface is clean. If not, try cleaning it.
• Check that an audio CD was loaded, not a DVD.
• Try another disc.
“NO DISC” appears on the
display • Open the CD compartment and make sure a CD was inserted label-side up.
“DOOR OPEN” appears on
the display • Make sure the CD compartment is closed.
“NOT PLAYABLE” appears
(blinking) on the display • The CD format is not supported.
“TRACK [track #] ERROR”
appears on the display • Skip to another track and press Play, or try another CD.
CD skips • Clean the CD.
• Make sure the system is not getting bumped. Move it if necessary.