Inquiry of A/S
When damage to device occurs, stop the use of the product and request for after service from our customer support staff at DIASONIC TECHNOLOGY CO.,LTD.
Phone:
Warranty Card(provisions)
We offer free repair service for product that malfunction under normal use, up to 1year from the original purchase date.
If breakdown occurs during warranty period mail product and the warranty card.
Warranty will be invalid if purchased date, purchase price and place of purchase price and place of purchase are missing from the receipt. Please check and if the information is not written on the product refer to customer service at DIASONIC TECHNOLOGY CO,.LTD.
This warranty will not be reissued, so keep it safely.
<Free repair regulation>
1.Our product has gone through strict quality control and inspection. If breakdown occurs from normal condition during warranty period you may receive free repair from our customer service department.
2.Even during warranty period, following situation will not grant free
repair service.
1)If you do not have a warranty card.
2)If purchased year, month, day, name of customer and sales market are not written on the warranty card, Or if written information is modified.
3)Breakdown or damage by mishandling of user.
Warranty Card(provisions)
4)Breakdown or damage by users own repair or modification.
5)Breakdown or damage caused by fire, pollution, and natural disaster.
6)Breakdown or damage caused by lealcage from battery.
7)When accessories(battery) need replacement.
<Request when mailing>
Please beware of following when mailing.
1.Contact our customer service department to receive a RMA # before mailing in the product.
2.Please enclose warranty card with the product when mailing during warranty period.
Please wrap in shock absorb material and put in box, mailing fee, wrapping fee, and any damage caused during mailing will be charge to a customer.
3.To prevent loss, please use registered mail.
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