After Sales Service
Your product is guaranteed for one year from the date of purchase.
Within this period, we undertake to repair or exchange this product free of charge (excluding element & subject to availability) provided it has been installed and operated in accordance with these instructions.
Your rights under this guarantee are additional to your statutory rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact our customer services help desk on 0845 600 5111. It would assist us if you can quote the model number, series, date of purchase, and nature of the fault at the time of your call. The customer services help desk will also be able to advise you should you need to purchase any spares.
Please do not return a faulty product to us in the first instance as this may result in loss or damage and delay in providing you with a satisfactory service.
Please retain your receipt as proof of purchase.
The product complies with the European Safety Standards
Glen Dimplex UK Limited | UK customer help line 8.00AM – 5.00PM | ||
Millbrook House |
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Grange Drive | Customer Services: | Tel. | 0845 600 5111 |
Hedge End |
| Fax. | 01489 773053 |
Southampton |
| customer.services@glendimplex.com | |
Hampshire. SO30 2DF | Republic of Ireland | Tel. | 01 8424833 |
[c] Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Ltd.
