TV VIEWING BASICS
Important Features of Your Receiver
SAT Mode Button:
You will need to stay in SAT mode to use the remote control, even when operating your TV’s volume, power and mute functions.
The “mode” you are in will | Turns the satellite | |
receiver on or off. | ||
light each time you touch | ||
Turns the TV | ||
a remote control button. | ||
| set on and off. |
Note: To control a TV, VCR, DVD or other available component, the remote
control must be programmed. See the User’s Guide for details.
DUAL TUNER
Unique Benefits of Your Dual-Tuner DVR
You can watch recordings on any TV connected to the
One receiver independently operates 2 TVs:
1TV1 has a GREEN remote key and is in the room with the receiver.
| TV2 has a BLUE remote key and is in |
2 | |
| the room without the receiver. |
TROUBLESHOOTING
Quick Fixes for Most Common Problems
DISH Network prides itself on its
Blue, Black, Frozen or Snowy Screen:
»Reset Your Receiver: If you see a blue, black, frozen or snowy screen, press and hold the POWER button on the front panel of your receiver for about 5 seconds. The receiver will restart and should return to programming in just a few minutes. Resetting your receiver is like
Correct TV Channel/Input:
To watch TV or if you lose video:
»Make sure TV1 (room with receiver) is set to channel 3 or ______ (channel/input)
»Make sure TV2 (room without receiver) is set to channel 60 or 73 or ______ (channel/input)
(Use the stickers in your User’s Guide to help remind you which channel/input.)
»Make sure your receiver is ON. Green or blue light will be visible on front panel of the receiver.
On-Screen Program Guide
» Press the GUIDE button to view the |
|
Check out this example house:
»Start watching a recorded show in the living room and then finish watching it in the bedroom, without missing a second of your show.
»You can record different shows in each room at the same time – and still be able to watch your recorded shows.
12
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Living Room | Bedroom |
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HOLD FOR RESET
Receiver image may vary.
»Your TV May Be On The Wrong Channel / Input:
See the “TV Viewing Basics” panel to make sure your TV is set to the correct channel number or input.
Remote Won’t Work:
Try replacing the batteries in your remote control. You may see a message on your screen regarding low battery strength.
» Press GUIDE again to bring up a |
menu asking which guide to display. |
• ALL Chan: All DISH Network channels |
• ALL Sub: All channels you subscribe to |
• ALL HD: All HD channels you subscribe to |
• Favorites: Only your Favorite channels – For Favorites Lists |
the Menu button | , select Preferences, then select Favorites. |
»If you prefer to toggle through the various guides by pressing the GUIDE button, it’s easy to disable the
Parental Locks
Plus, you get all the same great features in the living room and bedroom – all from just one
The Benefits of Being Connected
Connecting a phone line or
Phone Line Benefits:
»Caller ID* – See who’s calling right on the screen.
»Order
»Play exclusive interactive games on DishHOME Channel 100.
»Change your programming packages on DishHOME Channel 100.
»Your receiver will automatically let DISH Network know that it is running smoothly.
Satellite Signal Message:
If you get an “acquiring satellite signal” message, your signal will be restored within minutes, not days or weeks like with cable. This is rare, and almost always temporary.
If you have had inclement weather and continue to have signal issues after the weather clears, make sure your dish antenna is not covered by snow, ice or a fallen object. If it can be accessed safely and easily, gently clear your dish.
Where do I go for 24/7 help?
www.dishnetwork.com/welcome
Click on AskDISH for answers to your most common technical & billing questions
Receiver User’s Guide
You can
1. Press the Menu button , select Locks.
2.Select the Locks option you prefer from the Locks menu (such as “Lock PPV”).
3.Select Lock System and choose a password.
High-Speed Internet Benefits:
» DishONLINE – Access to thousands of movies and TV shows on demand 24/7.**
*With subscription to Caller ID through your local phone company. **Not available for customers billed by a third party.
Ethernet Phone
Channel 100 – DishHOME Interactive TV
Channel 101 – DISH Network Neighborhood
Customer Support:
Receiver image may vary.