Tv Viewing Basics, Dual Tuner, Troubleshooting

TV VIEWING BASICS

Important Features of Your Receiver

SAT Mode Button:

You will need to stay in SAT mode to use the remote control, even when operating your TV’s volume, power and mute functions.

	The “mode” you are in will	Turns the satellite
	The “mode” you are in will	receiver on or off.
	light each time you touch	receiver on or off.
	light each time you touch	Turns the TV
	a remote control button.	Turns the TV
		set on and off.

Note: To control a TV, VCR, DVD or other available component, the remote

control must be programmed. See the User’s Guide for details.

DUAL TUNER

Unique Benefits of Your Dual-Tuner DVR

You can watch recordings on any TV connected to the dual-tuner receiver.

One receiver independently operates 2 TVs:

1TV1 has a GREEN remote key and is in the room with the receiver.

	TV2 has a BLUE remote key and is in
2	TV2 has a BLUE remote key and is in
	the room without the receiver.

TROUBLESHOOTING

Quick Fixes for Most Common Problems

DISH Network prides itself on its award-winning, top-of-the-line high-definition DVR receiver. In the event you experience any problems watching or controlling your TV, try these quick fixes:

Blue, Black, Frozen or Snowy Screen:

»Reset Your Receiver: If you see a blue, black, frozen or snowy screen, press and hold the POWER button on the front panel of your receiver for about 5 seconds. The receiver will restart and should return to programming in just a few minutes. Resetting your receiver is like re-booting your computer.

Correct TV Channel/Input:

To watch TV or if you lose video:

»Make sure TV1 (room with receiver) is set to channel 3 or ______ (channel/input)

»Make sure TV2 (room without receiver) is set to channel 60 or 73 or ______ (channel/input)

(Use the stickers in your User’s Guide to help remind you which channel/input.)

»Make sure your receiver is ON. Green or blue light will be visible on front panel of the receiver.

On-Screen Program Guide

» Press the GUIDE button to view the

On-Screen programming guide.

Check out this example house:

»Start watching a recorded show in the living room and then finish watching it in the bedroom, without missing a second of your show.

»You can record different shows in each room at the same time – and still be able to watch your recorded shows.



Living Room	Bedroom

HOLD FOR RESET

Receiver image may vary.

»Your TV May Be On The Wrong Channel / Input:

See the “TV Viewing Basics” panel to make sure your TV is set to the correct channel number or input.

Remote Won’t Work:

Try replacing the batteries in your remote control. You may see a message on your screen regarding low battery strength.

» Press GUIDE again to bring up a pop-up

menu asking which guide to display.

• ALL Chan: All DISH Network channels

• ALL Sub: All channels you subscribe to

• ALL HD: All HD channels you subscribe to

• Favorites: Only your Favorite channels – For Favorites Lists set-up, press

the Menu button

, select Preferences, then select Favorites.

»If you prefer to toggle through the various guides by pressing the GUIDE button, it’s easy to disable the pop-up menu feature. Press GUIDE until the pop-up screen comes up, select Favorites, select Guide button and select Done.

Parental Locks

Plus, you get all the same great features in the living room and bedroom – all from just one award-winning DISH Network receiver.

The Benefits of Being Connected

Connecting a phone line or high-speed Internet connection into the receiver unlocks many great features, plus you can save $5/mo. If you’re not connected to a phone line or high-speed Internet, you will see a $5 programming access fee on your monthly bill for each dual-tuner receiver.

Phone Line Benefits:

»Caller ID* – See who’s calling right on the screen.

»Order Pay-Per-View with your remote control.

»Play exclusive interactive games on DishHOME Channel 100.

»Change your programming packages on DishHOME Channel 100.

»Your receiver will automatically let DISH Network know that it is running smoothly.

Satellite Signal Message:

If you get an “acquiring satellite signal” message, your signal will be restored within minutes, not days or weeks like with cable. This is rare, and almost always temporary.

If you have had inclement weather and continue to have signal issues after the weather clears, make sure your dish antenna is not covered by snow, ice or a fallen object. If it can be accessed safely and easily, gently clear your dish.

Where do I go for 24/7 help?

www.dishnetwork.com/welcome

Click on AskDISH for answers to your most common technical & billing questions

Receiver User’s Guide

You can password-protect programming based on rating or on a channel-by-channel basis.

1. Press the Menu button , select Locks.

2.Select the Locks option you prefer from the Locks menu (such as “Lock PPV”).

3.Select Lock System and choose a password.

High-Speed Internet Benefits:

» DishONLINE – Access to thousands of movies and TV shows on demand 24/7.**

*With subscription to Caller ID through your local phone company. **Not available for customers billed by a third party.

Ethernet Phone

Channel 100 – DishHOME Interactive TV

Channel 101 – DISH Network Neighborhood

Customer Support: 1-888-202-8990