15 YY
YY
YEnglish
L-2448B
L-0123 Revised: 6-5-06
The hours of the Customer Service Department are 8:00 am -
5:00 pm (USA, Eastern Time Zone) Monday through Friday
excluding holidays.
2. It is possible that there might exist a considerable time lag
between the date a component is manufactured and the date it
is put in service. In such instances, the date of manufacture
could indicate that the item is out of warranty. However, based
on the date the equipment is first put in service, the item may
still be covered by the Dometic warranty described in
Section I. For proof of date put in service, Dometic will
require a copy of the bill of sale of the Dometic equipment from
the installer or new boat dealer to the original owner.

Section IV

How do you get service? Please Read the

following Warranty Procedure.

WARRANTY PROCEDURE

If the failure of a Dometic component is determined to be covered
under the Dometic warranty and the time in service is determined
to be within the warranty time limit, the owner has the following
three options:
1. Preferred option: Have a Dometic authorized Servicing Dealer
perform the work needed. The customer should call Dometic's
Service Department for a recommendation as to the closest
dealer. If the customer already knows an authorized servicing
dealer, the dealer should be contacted directly.
2. If the customer contacts Dometic's Service Department for a
Servicing Dealer and Dometic has no one in that particular
area, Dometic will authorize the use of a local service
company and Dometic will work with the local company to
assist in any way possible.
3. The customer may send his equipment back to the factory to
have the repair work done. Dometic will make every effort to
return the equipment to the customer within a three week time
period. If the claim represents a legitimate warranty problem,
Dometic will pay the freight both ways. Dometic prefers option
one and two, if at all possible.
The customer may contact the Dometic Service Department at
(804) 746-1313.
WARNING
Dometic Environmental Corporation (Dometic) manufacturers of Cruisair,
Dometic Auxiliary A/C, Dometic Refrigerators and Freezers, Eskimo Ice,
Grunert, Marine Air, and Sentry products, makes the following safety
warnings concerning the application, installation, use and care of its products.
Although these warnings are extensive, there may be specific hazards which
may arise out of circumstances which we have not outlined herein. Use this
as a guide for developing an awareness of potential hazards of all kinds.
Such an awareness will be a key factor in assuring your SAFETY and comfort.
ELECTRICITY - Many Dometic products operate on 115, 230 or 440 volt AC
power. Such voltages can be LETHAL; therefore, the chassis, cabinets,
bases, etc., on all components must be grounded together and connected to
the vessel's grounding system. Sparks can occur as switches, thermostats
and relays open and close in the normal operation of the equipment. Since
this is the case, ventilating blowers for the removal of hazardous fumes or
vapors should be operated at least 5 minutes before and during operation of
any Dometic product or group of Dometic products. All electrical connections
must be covered and protected so accidental contact cannot be made by
persons using the equipment, as such contact could be LETHAL.
ELECTROLYSIS - Electrical leakage of any component can cause electrolytic
deterioration (electrolysis) of thru-hull components which could result in
leakage serious enough to sink a vessel which could result in loss of life. All
Dometic components must be kept clean and dry and checked periodically for
electrical leakage. If any electrical leakage is detected, the component should
be replaced or the fault causing the leakage corrected before the component
is put back into service.
GAS - Dometic Air Conditioning and Refrigeration components utilize R-22
(Chlorodifluoromethane), R134a refrigerant (Tetrafluoroethane), R-407C (which
contains Diflouromethane [HFC-32], Pentafluoroethane [HFC125], and 1.1.1.2
-Tetrafluoroethane [HFC134a]), R404A (R125/R143a/R134 [44%/52%/4%]), or
R417a, which are non-toxic, non-flammable gases; however, these gases
contain no oxygen and will not support life. Refrigerant gas tends to settle in
the lowest areas of the compartment. If you experience a leak, evacuate all
personnel, and ventilate area. Do not allow open flames in the area of leaks
because refrigerant gas, when burned, decomposes into other potentially
LETHAL gases. Refrigerant components operate at high pressure and no
servicing should be attempted without gloves, long-sleeved clothing and eye
protection. Liquid refrigerant gas can cause severe frost burns to the skin
and eyes.
VENTILATION - To cool or heat air, Dometic Air Conditioning and Refrigeration
components are designed to move air through a heat exchanger by a blower
or propeller fan. This design necessarily produces a suction on one side of
the air handling component and a pressure on the other side. Air handling
components must be installed so that the suction-pressure action does not:
(1) pressurize an area to the extent that structural failure occurs which could
cause harm to occupants or bystanders, or (2) cause a suction or low
pressure in an area where hydrogen gas from batteries, raw fuel vapor from
fuel tanks, carbon monoxide from operating propulsion engines, power
generators or heaters, methane gas from sewage holding tanks, or any other
dangerous gas or vapor could exist. If an air handling unit is installed in such
a manner that allows potentially lethal gases or vapors to be discharged by
the air handling unit into the living space, this could result in loss of life.
Maximum protection against the introduction of dangerous gases or vapors
into living spaces can be obtained by providing living spaces which are
sealed from all other spaces by use of airtight bulkheads and decks, etc.,
and through the introduction of clean air into the living space. Bear in mind
that the advent of air conditioning, whether it be for cooling or for heating,
naturally leads to the practice of closing a living space tightly. Never close all
windows and doors unless auxiliary ventilating systems, which introduce
clean outside air into the living space, are used. Always leave enough window
and door openings to provide adequate ventilation in the event potentially
lethal gases or fumes should escape from any source.
CONDENSATE - All cooling units produce water condensate when operating on
the cooling cycle. This water must be drained from the cooling unit overboard.
If condensate is allowed to drip on a wooden structure, rotting or decay and
structural failure may occur which could result in loss of life. If condensate is
allowed to drip on electrical components, deterioration of the electrical
components could result in hazardous conditions. When an air conditioning
system is in operation, condensate drains may be subjected to negative
pressure. Always locate condensate drains as far as possible from points
where engine waste and other dangerous gases are exhausted so no such
dangerous gases can be drawn into the condensate drains.

Warning

Never sleep in a closed area on a boat when any equipment, which functions
as a result of the combustion of a volatile fuel, is in operation (such as
engines, generators, power plants, or oil-fired heaters, etc.). At any time, the
exhaust system of such devices could fail, resulting in a build-up of LETHAL
gases within the closed area. Warning Revised: 6-5-06