Dual MXDMA65 owner manual Troubleshooting, Problem Cause Action, Dual Electronics Corp Toll Free

Models: MXDMA65

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MXDMA65 OPERATION

Troubleshooting

Problem

Cause

Action

Unit will not turn on

Yellow wire not connected or incorrect voltage

Check connections for proper voltage

(no power)

Red wire not connected or incorrect voltage

(11~16VDC)

 

Black wire not connected

Check connection to ground

 

Fuse blown

Replace fuse

Unit has power

Speaker wires not connected

Check connections at speakers

(but no sound)

One or more speaker wires touching each

Insulate all bare speaker wires from

 

 

other or touching chassis ground

each other and chassis ground

Unit blows fuses

Yellow or red wire touching chassis ground

Check for pinched wire

 

Speaker wires touching chassis ground

Check for pinched wire

 

Incorrect fuse rating

Use fuse with correct rating

Excessive skipping

Unit is not mounted correctly or backstrap is

Check mounting sleeve and backstrap

 

not secure

support

 

Physical defect in media (CD, CD-R or CD-RW)

Check media for scratches

ERROR-01 appears

Disc read error

Press eject or RESET

on display

 

 

ERROR-02 appears

Focus error or disc is in upside down

Press eject or RESET

on display

 

 

ERROR-03 appears

FAT error

Press eject or RESET

on display

 

 

ERROR-04 appears

MP3/WMA decode error

Press eject or RESET

on display

 

 

PROTECT appears

The WMA file is copy-protected by DRM

Write disc using WMA files that are not

on display

(Digital Rights Management)

copy-protected

NO FILE appears

Selected file is not available in direct or

Repeat search using valid parameters

on display

alphanumeric search modes

 

 

 

 

INVALID appears

The WMA file is copy-protected by DRM

Write disc using valid audio files with

on display

(Digital Rights Management)

.mp3 or .wma file extensions

 

 

 

Unit will not accept

CD mechanism position out of alignment

Press EJECT for 3 seconds to reset

a disc

 

CD mechanism position

 

 

 

 

CD transit screws still in place

Remove 2 transit screws located on

 

 

top of the unit

 

 

 

Dual Electronics Corp.

Toll Free: 1-866-382-5476

www.dualav.com

©2007 Dual Electronics Corp. All rights reserved.

Windows Media and the Windows logo are trademarks, or registered trademarks of Microsoft Corporation in the United States and or other countries. iPod is a trademark of Apple Computer, Inc., registered in the U.S. and other countries.

NSA0207-V01.1

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Dual MXDMA65 owner manual Troubleshooting, Problem Cause Action, Dual Electronics Corp Toll Free