Troubleshooting

Review the following possible solutions if you encounter a problem while using your label maker.

Problem/Error Message

Solution

No display

• Ensure the label maker is turned on.

Replace discharged batteries.

 

 

 

 

• Replace discharged batteries or attach power adapter.

Poor Print Quality

• Ensure label cassette is installed properly.

• Clean the print head.

 

 

• Replace the label cassette.

 

 

Poor Cutter Performance

Clean the cutter blade. See Caring for Your Label Maker.

 

 

Printing

No action required.

Message disappears when printing is finished.

 

 

 

Too many characters

Delete some or all of the buffer text.

Exceeded maximum number of characters in buffer.

 

 

 

 

Too many lines

Select another format.

Exceeded maximum number of lines allowed.

 

 

 

 

Insert Tape Cassette

Insert a new label cassette

Label cassette missing or empty.

 

 

 

 

Battery low

Replace batteries or connect AC power adapter.

Batteries almost discharged.

 

 

 

 

Tape Jam

• Remove jammed label and replace label cassette.

Motor is stalled due to label jam.

Clean cutter blade.

 

 

 

Too many pages

 

 

Exceeded maximum number of format breaks allowed.

Change label layout.

 

 

Page not empty

Delete all content on the page.

 

 

Tape size too small

Change label size or change the formatting on the label.

 

 

Set

• Following this message, a fixed-length value is displayed

Fixed-length label selected and the length necessary to print the label

 

which indicates the minimum label length necessary to fit

exceeds the selected length.

 

the text. Do one of the following:

 

• Adjust the fixed-length label setting appropriately, or

 

• Select a narrower font size.

 

 

 

If you still need assistance, contact DYMO Customer Support for your country. Refer to Contacting Customer Support on the inside back cover to locate the contact number for your country.

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Dymo 450D manual Troubleshooting, Problem/Error Message Solution