Dynex DX-24L200A12 manual 6

4 DX-24L200A12 Troubleshooting

Problem	Solution
Dark, poor, or no picture	• Try another channel. The station may be
(screen is lit), but sound is
	experiencing problems.
good.
	• Make sure that the antenna or cable TV is
	connected correctly and securely. See
	“Connecting a cable or satellite box” or
	“Connecting an antenna or cable TV (no box)” in
	the online User Guide.
	• Adjust the brightness. See “Adjusting the TV
	picture” in the online User Guide.
	• Make sure that the correct picture mode is
	selected. See “Adjusting the TV picture” in the
	online User Guide.
	• If you are using an antenna, the digital channel
	signal may be low. To check the digital channel
	signal strength, see “Checking the digital signal
	strength” in the online User Guide.
	• If you are using an antenna and the signal
	strength is low, adjust the antenna or use a
	highly directional outdoor antenna or set-top
	antenna with a built-in amplifier.
	• Make sure that the video cables are connected
	securely to the back of your TV.
	• The video cable(s) you are using may be bad. Try
	a new set.
	• Try another channel. The station may be
	experiencing problems.
No color, dark picture, or	• Try another channel. The station may be
color is not correct.
	experiencing problems.
	• Adjust the color saturation. See “Adjusting the
	TV picture” in the online User Guide.
	• Make sure that the video cables are connected
	correctly and securely to the back of your TV.
	• Make sure that the antenna or cable TV is
	connected correctly and securely. See
	“Connecting a cable or satellite box” or
	“Connecting an antenna or cable TV (no box)” in
	the online User Guide.
	• If you are using an antenna, the digital channel
	signal may be low. To check the digital channel
	signal strength, see “Checking the digital signal
	strength” in the online User Guide.
	• If you are using an antenna and the signal
	strength is low, adjust the antenna or use a
	highly directional outdoor antenna or set-top
	antenna with a built-in amplifier.
Only snow (noise) appears	• Try another channel. The station may be
on the screen.
	experiencing problems.
	• Make sure that the antenna or cable TV is
	connected correctly and securely. See
	“Connecting a cable or satellite box” or
	“Connecting an antenna or cable TV (no box)” in
	the online User Guide.
	• If you are using an antenna, the digital channel
	signal may be low. To check the digital channel
	signal strength, see “Checking the digital signal
	strength” in the online User Guide.
	• If you are using an antenna and the signal
	strength is low, adjust the antenna or use a
	highly directional outdoor antenna or set-top
	antenna with a built-in amplifier.

Problem	Solution
Dotted lines or stripes	• Make sure that the antenna or cable TV is
appear on the screen.
		connected correctly and securely. See
		“Connecting a cable or satellite box” or
		“Connecting an antenna or cable TV (no box)” in
		the online User Guide.
	• If you are using an antenna, the digital channel
		signal may be low. To check the digital channel
		signal strength, see “Checking the digital signal
		strength” in the online User Guide.
	• If you are using an antenna and the signal
		strength is low, adjust the antenna or use a
		highly directional outdoor antenna or set-top
		antenna with a built-in amplifier.
	• Make sure that the video cables are connected
		securely to the back of your TV.
	• The video cable(s) you are using may be bad. Try
		a new set.
	• Other devices (for example, surround sound
		receiver, external speakers, fans, or hair dryers)
		may be interfering with your TV. Try turning off
		one device at a time to determine which device
		is causing interference. Once you have
		determined which device is causing
		interference, move it further from the TV to
		eliminate the interference.
Double images.	• Use a highly directional outdoor antenna, cable
		TV, or satellite TV.
The picture has a few bright	• A few bright or dark spots on an LCD screen is
or dark spots.
		normal. It does not affect the operation of this
		TV.
Good picture, but no sound.	•	Increase the volume.
	•	Unplug the headphones.
	• Make sure that the sound is not muted.
	• Make sure that the correct audio mode is
		selected.
	• Make sure that the audio cables are connected
		correctly and securely to the back of your TV.
	• Make sure that the antenna or cable TV is
		connected correctly and securely. See
		“Connecting a cable or satellite box” or
		“Connecting an antenna or cable TV (no box)” in
		the online User Guide.
	• If you are using an antenna, the digital channel
		signal may be low. To check the digital channel
		signal strength, see “Checking the digital signal
		strength” in the online User Guide.
	• The audio cable(s) you are using may be bad. Try
		a new set.
Poor picture	• Make sure that the room is not too bright. Light
		reflecting off the screen can make the picture
		difficult to see.
	• If an S-VHS camera or a camcorder is connected
		while another connected device is turned on,
		the picture may be poor. Turn off one or more
		devices.
Good sound but poor color	• Adjust the contrast, color, and brightness
		settings.
Audio noise	• Other devices (for example, surround sound
		receiver, external speakers, fans, or hair dryers)
		may be interfering with your TV. Try turning off
		one device at a time to determine which device
		is causing interference. Once you have
		determined which device is causing
		interference, move it further from the TV to
		eliminate the interference.