4

DX-32L200A12

Troubleshooting

Problem

Solution

Dark, poor, or no picture

• Try another channel. The station may be experiencing

(screen is lit), but sound is

problems.

good.

• Make sure that the antenna or cable TV is connected

 

 

correctly and securely. See “Connecting a cable or

 

satellite box” or “Connecting an antenna or cable TV (no

 

box)” in the online User Guide.

 

• Adjust the brightness. See “Adjusting the TV picture” in

 

the online User Guide.

 

• Make sure that the correct picture mode is selected. See

 

“Adjusting the TV picture” in the online User Guide.

 

• If you are using an antenna, the digital channel signal

 

may be low. To check the digital channel signal

 

strength, see “Checking the digital signal strength” in

 

the online User Guide.

 

• If you are using an antenna and the signal strength is

 

low, adjust the antenna or use a highly directional

 

outdoor antenna or set-top antenna with a built-in

 

amplifier.

 

• Make sure that the video cables are connected securely

 

to the back of your TV.

 

• The video cable(s) you are using may be bad. Try a new

 

set.

 

 

No color, dark picture, or

• Try another channel. The station may be experiencing

color is not correct.

problems.

 

 

• Adjust the color saturation. See “Adjusting the TV

 

picture” in the online User Guide.

 

• Make sure that the video cables are connected correctly

 

and securely to the back of your TV.

 

• Make sure that the antenna or cable TV is connected

 

correctly and securely. See “Connecting a cable or

 

satellite box” or “Connecting an antenna or cable TV (no

 

box)” in the online User Guide.

 

• If you are using an antenna, the digital channel signal

 

may be low. To check the digital channel signal

 

strength, see “Checking the digital signal strength” in

 

the online User Guide.

 

• If you are using an antenna and the signal strength is

 

low, adjust the antenna or use a highly directional

 

outdoor antenna or set-top antenna with a built-in

 

amplifier.

 

 

Only snow (noise) appears

• Try another channel. The station may be experiencing

on the screen.

problems.

 

 

• Make sure that the antenna or cable TV is connected

 

correctly and securely. See “Connecting a cable or

 

satellite box” or “Connecting an antenna or cable TV (no

 

box)” in the online User Guide.

 

• If you are using an antenna, the digital channel signal

 

may be low. To check the digital channel signal

 

strength, see “Checking the digital signal strength” in

 

the online User Guide.

 

• If you are using an antenna and the signal strength is

 

low, adjust the antenna or use a highly directional

 

outdoor antenna or set-top antenna with a built-in

 

amplifier.

 

 

Problem

Solution

Dotted lines or stripes

• Make sure that the antenna or cable TV is connected

appear on the screen.

 

correctly and securely. See “Connecting a cable or

 

 

 

 

satellite box” or “Connecting an antenna or cable TV (no

 

 

box)” in the online User Guide.

 

• If you are using an antenna, the digital channel signal

 

 

may be low. To check the digital channel signal

 

 

strength, see “Checking the digital signal strength” in

 

 

the online User Guide.

 

• If you are using an antenna and the signal strength is

 

 

low, adjust the antenna or use a highly directional

 

 

outdoor antenna or set-top antenna with a built-in

 

 

amplifier.

 

• Make sure that the video cables are connected securely

 

 

to the back of your TV.

 

• The video cable(s) you are using may be bad. Try a new

 

 

set.

 

• Other devices (for example, surround sound receiver,

 

 

external speakers, fans, or hair dryers) may be

 

 

interfering with your TV. Try turning off one device at a

 

 

time to determine which device is causing interference.

 

 

Once you have determined which device is causing

 

 

interference, move it further from the TV to eliminate

 

 

the interference.

 

 

 

Double images.

• Use a highly directional outdoor antenna, cable TV, or

 

 

 

satellite TV.

 

 

 

The picture has a few bright

• A few bright or dark spots on an LCD screen is normal. It

or dark spots.

 

does not affect the operation of this TV.

 

 

 

 

 

Good picture, but no sound.

Increase the volume.

 

 

Unplug the headphones.

 

• Make sure that the sound is not muted.

 

• Make sure that the correct audio mode is selected.

 

• Make sure that the audio cables are connected correctly

 

 

and securely to the back of your TV.

 

• Make sure that the antenna or cable TV is connected

 

 

correctly and securely. See “Connecting a cable or

 

 

satellite box” or “Connecting an antenna or cable TV (no

 

 

box)” in the online User Guide.

 

• If you are using an antenna, the digital channel signal

 

 

may be low. To check the digital channel signal

 

 

strength, see “Checking the digital signal strength” in

 

 

the online User Guide.

 

• The audio cable(s) you are using may be bad. Try a new

 

 

set.

 

 

 

Poor picture

• Make sure that the room is not too bright. Light

 

 

 

reflecting off the screen can make the picture difficult

 

 

to see.

 

• If an S-VHS camera or a camcorder is connected while

 

 

another connected device is turned on, the picture may

 

 

be poor. Turn off one or more devices.

 

 

 

Good sound but poor color

• Adjust the contrast, color, and brightness settings.

 

 

 

 

Audio noise

• Other devices (for example, surround sound receiver,

 

 

 

external speakers, fans, or hair dryers) may be

 

 

interfering with your TV. Try turning off one device at a

 

 

time to determine which device is causing interference.

 

 

Once you have determined which device is causing

 

 

interference, move it further from the TV to eliminate

 

 

the interference.

 

 

 

No output from one of the

• Adjust the audio balance. See “Adjusting sound

speakers

 

settings” in the online User Guide.

 

 

 

• Make sure that the audio cables are connected correctly

 

 

and securely to the back of your TV.

 

 

 

After images appear

• Do not display a still image, such as a logo, game, or

 

 

 

computer image, for an extended period of time. This

 

 

can cause a permanent after-image to be burned into

 

 

the screen. This type of damage is not covered by your

 

 

warranty.