Dynex DX-32L200A12 manual 6

4 DX-32L200A12 Troubleshooting

Problem	Solution
Dark, poor, or no picture	• Try another channel. The station may be experiencing
(screen is lit), but sound is
	problems.
good.
	• Make sure that the antenna or cable TV is connected
	correctly and securely. See “Connecting a cable or
	satellite box” or “Connecting an antenna or cable TV (no
	box)” in the online User Guide.
	• Adjust the brightness. See “Adjusting the TV picture” in
	the online User Guide.
	• Make sure that the correct picture mode is selected. See
	“Adjusting the TV picture” in the online User Guide.
	• If you are using an antenna, the digital channel signal
	may be low. To check the digital channel signal
	strength, see “Checking the digital signal strength” in
	the online User Guide.
	• If you are using an antenna and the signal strength is
	low, adjust the antenna or use a highly directional
	outdoor antenna or set-top antenna with a built-in
	amplifier.
	• Make sure that the video cables are connected securely
	to the back of your TV.
	• The video cable(s) you are using may be bad. Try a new
	set.
No color, dark picture, or	• Try another channel. The station may be experiencing
color is not correct.
	problems.
	• Adjust the color saturation. See “Adjusting the TV
	picture” in the online User Guide.
	• Make sure that the video cables are connected correctly
	and securely to the back of your TV.
	• Make sure that the antenna or cable TV is connected
	correctly and securely. See “Connecting a cable or
	satellite box” or “Connecting an antenna or cable TV (no
	box)” in the online User Guide.
	• If you are using an antenna, the digital channel signal
	may be low. To check the digital channel signal
	strength, see “Checking the digital signal strength” in
	the online User Guide.
	• If you are using an antenna and the signal strength is
	low, adjust the antenna or use a highly directional
	outdoor antenna or set-top antenna with a built-in
	amplifier.
Only snow (noise) appears	• Try another channel. The station may be experiencing
on the screen.
	problems.
	• Make sure that the antenna or cable TV is connected
	correctly and securely. See “Connecting a cable or
	satellite box” or “Connecting an antenna or cable TV (no
	box)” in the online User Guide.
	• If you are using an antenna, the digital channel signal
	may be low. To check the digital channel signal
	strength, see “Checking the digital signal strength” in
	the online User Guide.
	• If you are using an antenna and the signal strength is
	low, adjust the antenna or use a highly directional
	outdoor antenna or set-top antenna with a built-in
	amplifier.

Problem	Solution
Dotted lines or stripes	• Make sure that the antenna or cable TV is connected
appear on the screen.
		correctly and securely. See “Connecting a cable or
		satellite box” or “Connecting an antenna or cable TV (no
		box)” in the online User Guide.
	• If you are using an antenna, the digital channel signal
		may be low. To check the digital channel signal
		strength, see “Checking the digital signal strength” in
		the online User Guide.
	• If you are using an antenna and the signal strength is
		low, adjust the antenna or use a highly directional
		outdoor antenna or set-top antenna with a built-in
		amplifier.
	• Make sure that the video cables are connected securely
		to the back of your TV.
	• The video cable(s) you are using may be bad. Try a new
		set.
	• Other devices (for example, surround sound receiver,
		external speakers, fans, or hair dryers) may be
		interfering with your TV. Try turning off one device at a
		time to determine which device is causing interference.
		Once you have determined which device is causing
		interference, move it further from the TV to eliminate
		the interference.
Double images.	• Use a highly directional outdoor antenna, cable TV, or
		satellite TV.
The picture has a few bright	• A few bright or dark spots on an LCD screen is normal. It
or dark spots.
		does not affect the operation of this TV.
Good picture, but no sound.	•	Increase the volume.
	•	Unplug the headphones.
	• Make sure that the sound is not muted.
	• Make sure that the correct audio mode is selected.
	• Make sure that the audio cables are connected correctly
		and securely to the back of your TV.
	• Make sure that the antenna or cable TV is connected
		correctly and securely. See “Connecting a cable or
		satellite box” or “Connecting an antenna or cable TV (no
		box)” in the online User Guide.
	• If you are using an antenna, the digital channel signal
		may be low. To check the digital channel signal
		strength, see “Checking the digital signal strength” in
		the online User Guide.
	• The audio cable(s) you are using may be bad. Try a new
		set.
Poor picture	• Make sure that the room is not too bright. Light
		reflecting off the screen can make the picture difficult
		to see.
	• If an S-VHS camera or a camcorder is connected while
		another connected device is turned on, the picture may
		be poor. Turn off one or more devices.
Good sound but poor color	• Adjust the contrast, color, and brightness settings.
Audio noise	• Other devices (for example, surround sound receiver,
		external speakers, fans, or hair dryers) may be
		interfering with your TV. Try turning off one device at a
		time to determine which device is causing interference.
		Once you have determined which device is causing
		interference, move it further from the TV to eliminate
		the interference.
No output from one of the	• Adjust the audio balance. See “Adjusting sound
speakers
		settings” in the online User Guide.
	• Make sure that the audio cables are connected correctly
		and securely to the back of your TV.
After images appear	• Do not display a still image, such as a logo, game, or
		computer image, for an extended period of time. This
		can cause a permanent after-image to be burned into
		the screen. This type of damage is not covered by your
		warranty.