Troubleshooting | 25 | ||
Troubleshooting | |||
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| Problem | Solution |
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| The frame will not turn | The power adapter is not securely connected to the picture |
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| on. | frame, or the power switch is not on. Check power adapter |
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| connections, then switch the power on. |
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| A portable memory | • Make sure that the portable memory device is one of the |
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| device is inserted in the | supported formats and that the files on the device are |
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| frame, but you can’t | JPEG image files. |
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| view your pictures. | • Turn the digital picture frame off and make sure that the |
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| portable memory device is inserted all the way into the |
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| slot or port and is inserted correctly, then turn it back on. |
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| After a few seconds, you should see your first picture. |
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| • Try formatting the portable memory device using a |
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| computer. |
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| Caution: Formatting the device will erase all files on |
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| the device. Back up the files on the device to your |
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| computer before attempting to format the device. |
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| • Some digital cameras save images in formats other than |
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| JPEG. Refer to your camera’s manual for details. |
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| The frame displays some | Higher resolution pictures load more slowly. Try using |
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| pictures slower than | lower resolution pictures or |
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| others. | or resizing) them using a computer. |
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