6Troubleshooting

Troubleshooting

Windows Device Manager does not

• Repeat the driver installation procedures,

show the IEEE 1394 Bus host

then see if the device appears in Device

controllers or the OHCI Compliant

Manager.

IEEE 1394 Host Controller

• The computer’s operating system version

may need to be updated to support

 

 

IEEE 1394 devices. Refer to the Windows

 

or Apple Web site to update the

 

computer to the latest OS version or

 

service pack.

 

 

Camera and camcorder connecting

• Check the Device Manager to see if the

problems

DV camera is detected and installed. If

 

the DV camera is connected to the

 

FireWire ExpressCard adapter, the Device

 

Manager should display Microsoft DV

 

camera and VCR under Imaging

 

Device in the Control Panel.

 

• If these entries are not present, the

 

camera may not connect to the FireWire

 

ExpressCard adapter correctly. Check the

 

cable connections to both the camera

 

and adapter. Make sure that the camera

 

is turned on and working.

 

• The computer’s operating system version

 

may need to be updated to support

 

IEEE-1394 devices. Refer to either

 

Windows or Apple Web sites to update

 

the computer to the latest OS version or

 

service pack.