V1 ENGLISH 14-0550
TROUBLESHOOTING
Check this list for a possible troubleshooting solution before calling for service (800-305-2204).
Also, check the online FAQs at dynexproducts.com.
Problem
The power does not
come on.
The remote control
does not work.
No sound or very
low-level sound is
heard from the
soundbar.
Your soundbar is not
working properly.
The sound is breaking
up or buzzing.
I can hear sound from
my TV and my soundbar.
My TV remote does not
control the volume of
my soundbar.
Possible Solutions
• Make sure that the AC adapter is securely plugged into the power outlet and the soundbar.
• Remove any obstacles in the path between the remote control and the soundbar IR sensor.
• Replace the battery.
• Point the remote control at the remote control sensor on the soundbar.
• Move closer to the soundbar. The remote control reach is approximately 23 ft.
• Make sure that the volume level of the soundbar or your source device is set to an adequate level.
• Make sure that the volume is not muted. Press the (mute) button on the remote control.
• Make sure the correct audio source is selected. Press the button repeatedly to switch to the correct audio source.
• Make sure that the sound mode is suitable for the audio source. Press the DSP button to select a proper sound mode.
• Make sure the power is on and all connections are secure.
• Make sure the audio cable is connected to the Audio Output (not the Audio Input) on your source device.
• If you are connected to an MP3 player, make sure the volume is turned up on the MP3 player.
Note: The sound modes are memorized for each input, unless you disconnect the AC adapter from the wall outlet.
• Unplug the AC adapter from the wall outlet and then try plugging it in again after 30 seconds.
• Make sure all connections are secure and cables are not broken or damaged.
• If you are using the OPTICAL IN connection, make sure the source device’s audio source is set to “PCM” format. Refer
to the documentation your received with the audio source device (e.g. TV, projector, DVD/Blu-ray player, etc.) for
additional information.
• Connect to a dierent source device (e.g. TV, projector, DVD/Blu-ray player) to see if the buzzing still occurs. If it does
not, this may be an issue with the original source device.
• Use a dierent connection method (e.g. try Optical instead of AUX) between the soundbar and the source device to
make sure the jacks on both devices are still working.
• Turn o or mute the internal speakers of your source device. Refer to the device manual for instructions.
• Controlling your soundbar with your TV remote is a feature of your TV. See the documentation that came with your TV.
SPECIFICATIONS
Designs and specications are subject to change without notice.
Dimensions (approx.)
Weight
Power source
Frequency response
Subwoofer source
31.5 × 3.5 × 2.7 in. (800 × 89 × 70 mm)
4.4 lbs. (2 kg)
20 W per channel at 10% THD
150 Hz ~ 15 kHz
2 V
IMPORTANT SAFETY INSTRUCTIONS
1 Read these instructions.
2 Keep these instructions.
3 Heed all warnings.
4 Follow all instructions.
5 Do not use this apparatus near water.
6 Clean only with dry cloth.
7 Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8 Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including ampliers) that produce heat.
9 Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the
provided plug does not t into your outlet, consult an electrician for replacement of the obsolete outlet.
10 Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the
apparatus.
11 Only use attachments/accessories specied by the manufacturer.
12 Use only with the cart, stand, tripod, bracket, or table specied by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13 Unplug this apparatus during lightning storms or when unused for long periods of time.
14 Refer all servicing to qualied service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.
15 To reduce the risk of re or electric shock, do not expose this device to rain, moisture, dripping, or splashing, and no objects lled with liquids,
such as vases, shall be placed on it.
16 An apparatus with a three-prong, grounding-type plug is a Class I apparatus, which needs to be grounded to prevent possible electric shock.
Make sure that you connect any Class I device to a grounding-type, three-prong outlet.
17 The wall plug is the disconnecting device. The plug must remain readily operable.
18 Batteries should not be exposed to excessive heat such as sunshine, re, or the like.
WARNING: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
Placement
• The soundbar cabinet is made out of plastic and is therefore sensitive to extreme temperatures and humidity, do not put it in locations subject
to direct sunlight or in humid places, such as near an air conditioner, humidier, bathroom, or kitchen.
• Do not put water or other liquids close to the soundbar. If liquid is spilled over the soundbar, it may be damaged.
• The soundbar should be placed on a sturdy, at surface that is free from vibration, or mounted on a wall. Do not put the soundbar on an uneven
or unstable surface, where it may fall and cause damage.
Using close to a TV or computer
Some older TVs and computer monitors are magnetically sensitive devices and as such are likely to suer discoloration or picture distortion when
conventional speakers are placed nearby. If discoloration problems persist, try moving the soundbar away from your TV or monitor.
LEGAL NOTICES
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC warning: Changes or modications not expressly approved by the party responsible for compliance with the FCC Rules could void the user’s
authority to operate this equipment.
CANADIAN NOTICE
CAN ICES-3 (B)/NMB-3(B)
Standard Television Receiving Apparatus — Appareil de réception télévision ordinaire, Canada BETS-7 / NTMR-7.
ONE-YEAR LIMITED WARRANTY
Visit www.dynexproducts.com for details.
CONTACT DYNEX:
For customer service, call 800-305-2204 (U.S. and Canada) or 01-800-926-3020 (Mexico)
www.dynexproducts.com
DYNEX is a trademark of Best Buy and its aliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richeld, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China
5Listening to your soundbar
1 Press the (Power) button to turn on your soundbar or remote control. The power indicator
turns green.
2 Turn on the audio source device connected to your soundbar and begin playback.
3 Press the button on the soundbar or remote control repeatedly to cycle through the sound
sources until you hear sound from your soundbar.
NOTE: If you use the OPTICAL IN connection, change the source device’s audio source to ‘PCM’ format. Refer to
the documentation you received with the audio source device, such as your TV, for additional information.
4 Adjust the volume on your soundbar or the audio source device to a comfortable level.
WARNING: Continuous use of high volume sound may permanently damage your hearing.
5 Press the (Power) button again to turn o your soundbar. The standby indicator lights red.
WARNING: Improper installation can result in
serious injury or damage to your soundbar. If
necessary, seek the assistance of a professional.
16 in. (406 mm)
½ in. (12.7 mm)
MOUNTING YOUR SOUNDBAR ON A WALL (OPTIONAL)
YOU WILL NEED:
Tape
Measuring tape
Stud nder
(optional for wood
stud installation)
Level
Screws (2)
#10 wood screw (or similar)
1 1/2" length
Hammer Screwdriver
Wall Mounting template Pencil Drill and
drill bit
B CA
Wall
Wall anchors (2)
CAUTION: Use wall anchors designed for your wall type.
NOTES:
• If you have drilled into a stud, wall anchors are not required.
• See the instructions that came with your wall anchors to determine the drill bit size.
NOTE: Mounting instructions are also provided on the wall mounting template.
1 Select a location close to your TV and directly in front of the viewing/listening position. For best
sound quality, choose a location where sound waves are not blocked by furniture or other obstacles.
2 Position the wall mount template where you want to mount it and make sure it is level (A). Tape it to
the wall (B), then use a pencil to mark the screw hole locations (C). Remove the wall mount
template.
3 Install wall anchors (not included) into the marked locations using the instructions that came with
your anchors.
4 Secure two screws (not included) into the wall or wall anchors (if necessary). The screws must
protrude from the wall by about 1/2" (12.7 mm). Use a #10 wood screw (or similar) 1 1/2" in length.
5 Align the speaker hanging brackets with the screws, then hang the soundbar on the screws.
6USING YOUR SOUNDBAR