Manuals / Dyson / Household Appliance / Vacuum Cleaner

Dyson DC18 manual Limited Warranty and Customer Care, Dyson Customer care

Models: DC18

1 16
Download 16 pages 33.06 Kb
Page 10
Image 10

18860_OPS_MANUAL_UPDATE_FOR_LEGAL_COPY_DC18_5YR_QUICK_AMEND.qxd 5/11/07 10:35 Page 10

LIMITED WARRANTY AND CUSTOMER CARE

Dyson Customer care

Thank you for choosing to buy a Dyson.

If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at

1-886-693-9766 with your serial number and details of where and when you bought the cleaner. Your serial number can be found on the rating plate, which is behind the clear binTM.

Most questions can be solved over the phone by one of our Helpline staff

If your vacuum cleaner needs service, call the Dyson Helpline so we can discuss the available options. If your machine is under warranty, and it is a covered repair, it will be repaired at no cost.

Dyson Helpline:

Call 1-866-693-9766 toll free, 7 days a week.

Please register as a Dyson owner

Thank you for choosing to buy a Dyson.

To help us ensure you receive prompt and efficient service, please register as a Dyson owner. There are two ways to do this:

•by completing and returning the enclosed form to us by mail

•online at www.dyson.com

This will confirm ownership of your Dyson in the event of an insurance loss, and enable us to contact you if necessary.

Terms and conditions of the Dyson 5 year limited warranty

What is covered

Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of five years from the date of purchase, when used for private household purposes in accordance with the Dyson Owner’s Manual.

This warranty provides, at no extra cost to you, all labor and parts to place your vacuum cleaner in proper operating condition during the warranty period. This warranty is subject to the following terms:

What is not covered

Dyson, Inc. shall not be liable for costs incurred as a result of:

•Machines purchased from an unauthorized dealer.

•Clearing blockages from your machine.

•Use of parts not in accordance with the Owner’s Manual.

•Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Owner’s Manual.

•External sources such as weather.

•Repairs or alterations carried out by unauthorized parties or agents.

•Use of the vacuum cleaner other than for normal domestic purposes within the United States, e.g. for commercial or rental purposes.

•Use of parts and accessories other than those produced or recommended by Dyson, Inc.

Warranty Service

•Please fill out and return the Product Registration form, or register online at www.dyson.com

•Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase. Please keep your purchase receipt in a safe place to ensure you have this information. The serial number is found on the vacuum cleaner’s rating plate, which is behind the clear binTM.

•All work will be carried out by Dyson, Inc. or its authorized agents.

•Any replaced defective parts will become the property of Dyson, Inc.

•Service under this warranty will not extend the period of this warranty.

Page 9 Page 11
Page 10
Image 10
Dyson DC18 manual Limited Warranty and Customer Care, Dyson Customer care
Page 9 Page 11

DC18 specifications

The Dyson DC18 is a powerful bagless vacuum cleaner that stands out for its innovative design, advanced technologies, and remarkable performance. Launched with the vision of combining efficiency with ease of use, the DC18 continues to be a popular choice among homeowners seeking effective cleaning solutions.

One of the primary features of the Dyson DC18 is its unique Root Cyclone technology. This technology uses centrifugal force to separate dust and debris from the airflow without the need for a bag. The result is consistent suction power that doesn't diminish over time, allowing for thorough cleaning across various surfaces. Whether you are vacuuming carpets or hard floors, the DC18 is designed to capture even the tiniest particles of dirt and allergens.

In addition to its efficient suction capabilities, the DC18 is equipped with a telescopic wand that enhances its versatility. This feature allows users to reach high corners, clean under furniture, or tackle stairs with ease. The wand can be extended or retracted quickly, making it convenient for various cleaning tasks throughout the home.

Another notable characteristic of the Dyson DC18 is its lightweight design. Weighing in at just 15.5 pounds, it is easy to maneuver around the house, making vacuuming less of a chore. The vacuum also features a low-profile design, allowing it to easily glide under furniture and into tight spaces.

The DC18 incorporates advanced filtration systems, including a washable HEPA filter. This ensures that the air released from the vacuum is cleaner than the air you breathe. It captures 99.97% of allergens as small as 0.3 microns, making it an excellent choice for allergy sufferers and families with pets.

Furthermore, the DC18 has a clear bin that lets you see when it’s time to empty. This not only adds convenience but also reduces the chances of a clogged filter caused by overfilling a bag. The easy emptying mechanism ensures that disposing of dirt is mess-free.

In summary, the Dyson DC18 is a remarkable vacuum cleaner, designed with the end user in mind. Its Root Cyclone technology, lightweight construction, effective filtration, and versatile cleaning options make it an excellent choice for maintaining a clean and healthy living space. With the DC18, Dyson continues to push the boundaries of vacuum cleaner technology, providing powerful performance with every use.