TROUBLESHOOTING
| PROBLEM |
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| POSSIBLE CAUSE |
| SOLUTION | ||||
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| Low water level. |
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| Stop the ice maker, fill it with water, | |
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| and then restart it. | ||
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| Open the drain cap on the back of |
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| There is some air in the |
| the unit and drain out a small | ||
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| amount of water. Replace the drain | |||
| The “Add Water” |
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| lines. |
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| cap and attempt to use the unit | ||||
| indicator is on. |
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| again. | |||
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| The unit is filled with |
| Add a little bit of salt to the water or | ||
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| distilled water- or some |
| use water from a different source | ||
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| other type of water with |
| (tap water or bottled drinking water | ||
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| no impurities. |
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| is best). | |
| The | “Ice | Full” |
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| The ice basket is full. |
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| Remove ice from the ice basket. | |
| indicator is on. |
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| The “Water” and |
| The | ice pusher cannot |
| Check if the ice is blocking the ice | ||||
| “Ice” | indicators |
| move. |
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| pusher, otherwise, consult service. | |||
| are both flashing. |
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| Stop the ice maker, and restart it |
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| The ice cycle is too long. |
| when the ice blocks melt. Select | ||
| The | ice | cubes |
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| the small ice button. |
| stick together. |
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| The water temperature in |
| Change the water in the inner tank. | ||||
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| the inner tank is too low. |
| The ideal water temperature is | ||
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| The unit is being run off |
| Plug the unit into a 110/120 Volt, | ||
| The compressor |
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| the | wrong voltage | or |
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| 60 Hertz power source. | ||||||
| makes a loud |
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| frequency. |
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| buzzing noise |
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| The | compressor | was |
| Contact the shipper. | ||
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| damaged in shipping. |
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| The unit does |
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| Power is not supplied to |
| Plug the unit into a 110/120 Volt, | ||||
| nothing |
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| the unit. |
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| 60 Hertz power source. | |||
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| The ambient temperature |
| Please run the ice maker in | ||
| The | ice | making |
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| or the water temperature |
| temperatures below 90°F and/or | ||
| cycle |
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| is too high. |
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| pour colder water into tank. | |
| normal but no ice |
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| Refrigerant leakage. |
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| Consult a qualified technician. | |||
| is produced. |
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| A pipe in the cooling |
| Consult a qualified technician. | ||||
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| system is blocked. |
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6
