Efficient Networks 5100 Contacting Technical Support

SpeedStream Router User Guide
POST Failure (red pwr LED)
POST is the router’s “power-on self-test.” When you power on or reboot the router, the pwr LED goes to
a solid red until one of two things occurs: it either fails its initial POST tests, or it comes fully up and is
ready to run.
• If POST passes, the router continues through the rest of its initialization, and the pwr LED changes to
solid green.
• If the initial POST diagnostic tests fail, the pwr LED will remain red, indicating a POST failure, and
will lock the router. You will need to contact Efficient Networks Technical Support to resolve this
issue.
Contacting Technical Support
If you still cannot resolve the issue after following the recommended troubleshooting procedures, contact
Efficient Networks Technical Support.
Telephone: +1 (972) 852-1000
Fax: +1 (972) 852-1001
Email: support@efficient.com
Internet: http://www.support.efficient.com
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