Eicon Networks 1551, 1550 Creating Backup Profiles, Troubleshooting, Adjusting Browser Settings

Creating Backup Profiles

Any profile can act as a backup connection in case a pri- mary connection fails. The following example demonstrates a simple scenario on the Eicon 1551.

Two profiles have been created: VHSI-main and ISDN- backup.

As shown below, on the profile page for ‘VHSI-main’, the profile ‘ISDN-backup’ has been defined as the backup pro- file for ‘VHSI-main’.

‘Backup’ setting

Additionally, you could assign a backup profile to ‘ISDN- backup’ in case that connection is unavailable. It could be another ISDN profile or a VHSI profile.

The Eicon 1550 does not have an ISDN port. However, if you are using X.25, a second VHSI profile can be created and used as a backup in case the primary connection fails.

Troubleshooting

To obtain technical support for Eicon Networks Corporation products, visit our web site at www.eicon.com/support.

For the latest information on the Eicon 1550/1551, visit www.eicon.com/wan1550

www.eicon.com/wan1551.

For customer service, contact your Eicon Networks Corpo- ration supplier.

If you cannot access the Eicon 1550/1551 Log in page

•Verify that all cables are connected properly. The power and Ethernet lights should be on.

•Verify that your web browser is configured to use the LAN and not a dial-up connection, and that your browser is not set to use a proxy server. See Adjusting Browser Settings (below) for instructions on how to do this.

•Verify that your network adapter is set to acquire its IP address automatically. See the ‘TCP/IP Settings’ section in the User’s Guide for more information. Restart your computer and try again.

Adjusting Browser Settings

If you are not able to access the configuration pages, verify your browser settings as described below. Note that the steps may vary slightly depending on the browser version used.

•Internet Explorer version 5 or later:

–From the ‘Tools’ menu, select ‘Internet Options’, click the ‘Connections’ tab, then click ‘Setup’.

–Select the option ‘I want to set up my Internet connection manually’, then click ‘Next’.

–Select ‘I want to connect through a local area network’, then click ‘Next’.

–Clear all proxy options, then click ‘Next’.

–Clear the option ‘Connect to the Internet immediately’, then click ‘Finish’.

•Internet Explorer previous to version 5:

–From the ‘View’ menu, select ‘Internet Options’, then click the ‘Connection’ tab.

–Verify that ‘Connect to the internet using a local area network’ is enabled.

–Verify that the ‘Proxy Server’ option is disabled.

•Netscape Navigator (do one of the following):

–Under Options, click ‘Network Preferences’, then ‘Proxies’. Verify that the ‘No Proxies’ option is selected.

–Under the ‘Edit’ menu, click ‘Preferences’, ‘Advanced’, then ‘Proxies’. Verify that the ‘Direct Connection to the Internet’ is enabled.

Once finished making changes, click ‘OK’, then retry accessing the web configuration pages.

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