Eizo IEC60601-1-1 6. TROUBLESHOOTING

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6. TROUBLESHOOTING

If a problem persists even after applying the remedies suggested below, contact an EIZO dealer.

•No picture problems → See No.1 ~ No.2

•	Imaging problems	→ See No.3 ~ No.6
•	Other problems	→ See No.7 ~ No.9

•USB problems → See No.10 ~ No.11

	Problem	Points to check and possible solutions
1.	No picture	Check that the power cord is connected
	• Indicator status: Off	correctly. If the problem persists, turn off the
		monitor power for a few minutes, then turn it
		back on and try again.
	• Indicator status: Orange	Try pressing a key on the keyboard or clicking
		the mouse (p.19).
		Try turning the PC on.
	• Indicator status: Flashing orange	Try touching the power switch to turn it on
	slowly	again.
	• Indicator status: Flashing Orange	Try turning the PC on.
	(twice for each)
2. The following error messages		These messages appear when the video signal is
	remains on the screen for 40	not input correctly, even if the monitor functions
	second.	properly.
	• The message appears when the signal	The message might appear because some PCs
	is not input.	do not output the video signal immediately
		after powering on. If the image is displayed
		correctly after a short time, there is no problem
		with the monitor.
		Check that the PC is turned on.
		Check that the signal cable is properly
		connected to the PC or graphics board.
3.	The screen is too bright or too dark.	Adjust the <Brightness> (The backlight of the
		LCD monitor has a fixed life span. When the
		screen becomes dark or begins to flicker, please
		contact your dealer.)
4.	Afterimages appear.	Do you use the screen saver or off timer (p.17)
		when displaying the same image for extended
		periods of time?
		Afterimages are particular to LCD monitors.
		Avoid displaying the same image for extended
		periods of time.
5. The screen has defective pixels		This is due to the characteristics of the panel
	(e.g. appears slightly light or dark).	itself and not the LCD product.

6. TROUBLESHOOTING 23