
5. TROUBLESHOOTING
If a problem persists even after applying the remedies suggested below, contact an EIZO dealer.
Problem | Points to check and possible solutions |
|
|
1. No sound | □ Check that the USB cable is correctly connected. |
□Check that the PC is turned ON.
□Check the settings of the PC and the audio playback software.
□Check that the volume of the sound unit is correctly set.
□Check that the audio playback mode of the PC is not set to “Analog”. If it is set to “Analog”, sound may not be output.
□Check that the headphones are not connected. If they are connected, no sound is output from the speakers.
2.No sound from □ Check the points described above. Then check that the headphones are
headphones | correctly connected. |
3.Sound skips □ If the PC is overburdened, the sound may skip. Perform the following steps to reduce stress on the PC.
–Exit unnecessary applications.
–If your hard disk supports DMA transfer, turn ON DMA transfer.
–If the playback software with visual effects such as Windows Media Player is running, disable the visual effects
12