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6.TROUBLESHOOTING

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

zNo picture problems → See No.1 ~ No.2

zImaging problems → See No.3 ~ No.8

zOther problems → See No.9

 

 

Problems

Points to check with Possible Solutions

 

 

 

1.

No picture

† Check that the power cord is correctly

 

z

Indicator status: Off

connected. If the problem persists, turn off the

 

monitor power for a few minutes, then turn it

 

 

 

 

 

 

back on and try again.

 

z

Indicator status: Orange

† Try pressing a key on the keyboard, or clicking

 

 

 

the mouse. (p. 21)

 

 

 

2.

Following messages appear.

† These messages appear when the signal is not

 

 

 

inputted correctly, even if the monitor functions

 

 

 

properly.

 

 

 

† When the image is displayed correctly after a

 

 

 

short time, there is no problem with the monitor.

 

 

 

(Some PCs do not output the signal soon after

 

 

 

powering on.)

 

 

 

† Check that the PC is turned ON.

 

 

 

† Check that the signal cable is properly

 

 

 

connected to the PC or graphics board.

 

z Whenever an error signal

† Use the graphics board’s utility software to

 

 

message appears, the

change the frequency setting. (Refer to the

 

 

signal frequency will be

manual of the graphics board.)

 

 

displayed in red.

 

 

 

(Example)

 

3.

Display position is incorrect.

† Adjust the image position using the

 

 

 

 

 

<Hor.Position> and <Ver.Position> (p. 16)

 

 

 

 

 

† If the problem persists, use the graphics

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

board’s utility software to change the display

 

 

 

 

 

position if available.

 

 

 

 

 

 

 

 

 

 

 

 

4.

The screen is too bright or too

† Adjust the <Brightness> (p. 20) (The backlight

 

dark.

of the LCD monitor has a fixed life span. When

 

 

 

 

 

the screen becomes dark or begins to flicker,

 

 

 

 

 

please contact your dealer.)

24 6. TROUBLESHOOTING