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6. Troubleshooting
6. Troubleshooting

If a problem persists even after applying the suggested remedies, contact an EIZO dealer.

• No picture problems See No.1 ~ No.2

• Imaging problems See No.3 ~ No.14

• Other problems See No.15~ No.18

• USB problems See No.19

Problems Points to check with possible solutions
1. No picture
Indicator status: Off
Check that the power cord is connected correctly.
If the problem persists, turn off the monitor power
for a few minutes, then turn it back on and try
again.
T
ry pressing the Power Button.
Indicator status: Orange Switch the signal input by pressing the Input
Signal Selection Button on the front control panel.
Try pressing a key on the keyboard or clicking the
mouse (p. 26).
Try turning the PC on.
Indicator status: Blue Set each RGB adjusting value in <Gain> to higher
level. (p. 25).
Indicator status: Flashing orange Try pressing the Power Button.
2. The message below appears. These messages appear when the signal is not
inputted correctly, even if the monitor functions
properly.
The message appears when the signal is not
input. (This is displayed for about 40 seconds)
The message might appear because some PCs
do not output the video signal immediately after
powering on. If the image is displayed correctly
after a short time, there is no problem with the
monitor.
Check that the PC is turned on.
Check whether the signal cable is connected
properly.
Switch the signal input by pressing the Input
Signal Selection Button on the front control panel.
The message appears when the signal is out of
input range.
(Example)
Check whether the signal setting of your PC
matches the resolution and the vertical frequency
settings for the monitor.
Reboot the PC.
Use the graphics board’s utility software to
change the frequency setting. (Refer to the
manual of the graphics board.)
fD : Dot Clock
(Displayed only when the digital signal inputs)
fH : Horizontal Frequency
fV : Vertical Frequency